Care Coordinator: Home Care Scheduling & Support

Access; Hamilton; Remoto; NZD 52.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Ongoing training and development

Exclusive Spark mobile plan

Be part of a supportive team

Descrizione del lavoro

Access Community Health is seeking proactive Care Coordinators to join our regional team. You will be the vital link between clients and Support Workers, ensuring high-quality, timely care so people can live safely and independently at home.

In this fast-paced role, you’ll coordinate rosters, match workers to clients, and maintain clear communications with clients, whānau, and staff, while following privacy and organisational procedures.

Competenze

• Strong communication and relationship-building skills.
• Excellent organisation, time-management, and ability to stay calm under pressure.
• Solutions-focused approach with solid problem-solving and critical-thinking skills.
• Confident computer user (Microsoft Office and general PC skills).
• Experience in scheduling, coordination, customer service, or health preferred.
• Knowledge of home-care, disability, health, or aged-care services is an advantage.

Mansioni

• Coordinate and adjust daily client rosters to ensure safe, timely care.
• Match Support Workers to clients based on skills and availability.
• Communicate clearly with clients, whānau, and Support Workers.
• Respond to queries professionally and manage low-level concerns.
• Maintain accurate records and follow privacy and organisational procedures.
• Escalate risks or safety issues to the Team Leader when required.

Conoscenze

Strong communication

Relationship building

Organisation

Time management

Calm under pressure

Microsoft Office

Strumenti

Microsoft Office

Descrizione del lavoro

Access Community Health is seeking proactive Care Coordinators to join our regional team. You will be the vital link between clients and Support Workers, ensuring high-quality, timely care so people can live safely and independently at home.

In this fast-paced role, you’ll coordinate rosters, match workers to clients, and maintain clear communications with clients, whānau, and staff, while following privacy and organisational procedures.