Support Coordinator: Client Care & Scheduling Pro

Habit Health; Auckland; On-site; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Professional development budget

Social events

Weekly treats

Award schemes

Job summary

Habit Health’s Auckland CBD branch is seeking a friendly Support Coordinator to handle high-volume calls, schedule bookings across a nationwide counsellor network, and coordinate on-site trauma support at workplaces. The role suits someone with a warm telephone manner, fast typing, and strong organisational skills, with late-morning shifts and occasional Saturdays.

Applicants must reside in New Zealand and be a NZ citizen or permanent resident. Email [e-mail] for inquiries.

Qualifications

• 1+ years in customer service/office administration.
• Warm telephone manner and clear speaking voice.
• Fast and accurate typing skills.
• Organised and resilient.

Responsibilities

• Respond to high volume calls and emails.
• Schedule client bookings with a nationwide network of Counsellors.
• Arrange onsite/trauma support at customer workplaces.
• Escalate new leads to account managers.
• Taking calls for our Mental health call centre.

Skills

Customer service

Telephone etiquette

Typing speed

Organised

Resilient

Job description

Habit Health’s Auckland CBD branch is seeking a friendly Support Coordinator to handle high-volume calls, schedule bookings across a nationwide counsellor network, and coordinate on-site trauma support at workplaces. The role suits someone with a warm telephone manner, fast typing, and strong organisational skills, with late-morning shifts and occasional Saturdays.

Applicants must reside in New Zealand and be a NZ citizen or permanent resident. Email [e-mail] for inquiries.