Client Solutions Scheduler & Support Coordinator

Accessable; Māngere-Ōtāhuhu; On-site; NZD 50,000 - 70,000; Full time

Job summary

Accessable in Airport Oaks, Auckland is seeking a coordinated and proactive Administrator/Coordinator to support our Client Support team. You will handle scheduling for technicians, manage client communications, and ensure accurate data in our CRM and systems.

The role focuses on delivering exceptional customer service across housing, equipment, and service solutions. The ideal candidate demonstrates strong admin and scheduling skills, a solutions-focused mindset, and the ability to multitask in

Qualifications

• Experience in administration, customer service and scheduling/coordinating.
• Strong communication and a customer-focused approach.
• Proficient with CRM systems and MS Office.
• Ability to learn new processes quickly and communicate them clearly.

Responsibilities

• Coordinate clients across housing, vehicle, equipment, and service solutions.
• Provide accurate scheduling and administrative assistance to technicians.
• Manage high-volume phone calls.
• Support health professionals with application-related queries.
• Record information accurately in CRM systems.
• Assist with invoicing processing.
• Work collaboratively across the team.

Skills

Scheduling

Administration

Customer Service

CRM

Microsoft Office

Communication

Problem-solving

Organisational Skills

Teamwork

Auckland region knowledge

Tools

CRM software

Microsoft Office Suite

Job description

Accessable in Airport Oaks, Auckland is seeking a coordinated and proactive Administrator/Coordinator to support our Client Support team. You will handle scheduling for technicians, manage client communications, and ensure accurate data in our CRM and systems.

The role focuses on delivering exceptional customer service across housing, equipment, and service solutions. The ideal candidate demonstrates strong admin and scheduling skills, a solutions-focused mindset, and the ability to multitask in