Automotive Service Advisor – Customer Focus & Invoicing

Toyota; Whanganui; Hybrid; NZD 50,000 - 70,000; Full time

Job summary

Toyota in Whanganui is seeking a proactive, customer-focused team member to support our Service Team. You will help ensure vehicles are serviced on time, keep the workflow smooth, and communicate with customers about their vehicle status.

Invoicing of jobs should be organized and accurate, as you operate in a fast-paced environment. A clean driver's licence and the ability to drive both manual and automatic vehicles are required.

Qualifications

• Customer-focused with a commitment to exceptional service.
• Able to multi-task in a fast-paced environment.
• Good written and numerical skills.
• Confident with computers and learning new systems.

Responsibilities

• Work with the workshop to ensure servicing is completed on time and communicate status to customers.
• Maintain the flow of work and assist with invoicing accuracy for jobs.
• Provide outstanding customer service and follow company processes.

Skills

Customer focus

Energy and motivation

Process adherence

Written and numerical skills

Computer literacy

Multitasking

Adaptability under pressure

Driver's licence

Job description

Toyota in Whanganui is seeking a proactive, customer-focused team member to support our Service Team. You will help ensure vehicles are serviced on time, keep the workflow smooth, and communicate with customers about their vehicle status.

Invoicing of jobs should be organized and accurate, as you operate in a fast-paced environment. A clean driver's licence and the ability to drive both manual and automatic vehicles are required.