Automotive Parts Advisor - Customer-Centric & Growth

North Western Toyota; Palmerston North; On-site; NZD 42,000 - 54,000; Full time

Job summary

Manawatu Toyota in Palmerston North is seeking a Parts Advisor to join our busy team. You will accurately identify, pick and sell parts for customers using our online systems, and promote genuine Toyota parts and accessories. A strong customer-first attitude and good IT skills are essential for success.

The role includes stock organisation, customer follow-ups, and training opportunities within a collaborative and diverse workplace. Monday–Friday 8am–5pm, with some Saturday mornings as rostered.

Qualifications

• Customer service orientation and a positive attitude.
• Strong written and verbal communication with customers and team.
• Ability to stay organized and manage multiple tasks.
• Comfortable with IT systems and learning new software.
• Good fitness for lifting and being on your feet during shifts.

Responsibilities

• Identify, pick and sell the right vehicle parts for customers via online systems.
• Promote genuine Toyota parts and accessories benefits.
• Maintain stock, keep workspace tidy and accurate.
• Make customer follow-up calls to ensure satisfaction.
• Understand and use the Pulse feedback system for customers.
• Commit to training and ongoing learning for the role.
• Work Monday–Friday 8am–5pm, with some Saturday mornings per roster.

Skills

Customer service

Communication skills

Team player

Organization

IT literacy

Physical fitness

Tools

Online platforms

Job description

Manawatu Toyota in Palmerston North is seeking a Parts Advisor to join our busy team. You will accurately identify, pick and sell parts for customers using our online systems, and promote genuine Toyota parts and accessories. A strong customer-first attitude and good IT skills are essential for success.

The role includes stock organisation, customer follow-ups, and training opportunities within a collaborative and diverse workplace. Monday–Friday 8am–5pm, with some Saturday mornings as rostered.