Automotive Service Advisor – Customer Experience & Billing

Albany Toyota; Palmerston North; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

On-going induction and training

Job summary

Manawatu Toyota in Palmerston North is seeking a friendly and professional Customer Service Representative to join our service team. You will help ensure vehicles are serviced on time, communicate effectively with customers, and support the invoicing process to keep the workshop and administration running smoothly.

You will thrive in a fast-paced environment, handle busy periods with confidence, and bring a positive attitude.

Qualifications

• Customer-facing role experience preferred.
• Ability to stay calm under pressure and manage multiple tasks.

Responsibilities

• Work alongside workshop to keep service flow on track.
• Explain vehicle servicing needs to customers clearly and professionally.
• Ensure invoicing of jobs is organised and accurate.

Skills

Customer focus

Multitasking

Numeracy

Computer literacy

Driver's license

Job description

Manawatu Toyota in Palmerston North is seeking a friendly and professional Customer Service Representative to join our service team. You will help ensure vehicles are serviced on time, communicate effectively with customers, and support the invoicing process to keep the workshop and administration running smoothly.

You will thrive in a fast-paced environment, handle busy periods with confidence, and bring a positive attitude.