Administrator

Health New Zealand | Te Whatu Ora; Hastings; Presencial; NZD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Health New Zealand | Te Whatu Ora Hawkes Bay is seeking a Team Administrator to support the day-to-day operations of the Mental Health & Addiction Services. This fast-paced role provides high-quality administrative and reception support, ensuring patients, whānau, clinicians and stakeholders are welcomed in a professional environment.

Based at Hawke's Bay Fallen Soldiers Memorial Hospital, you will manage referrals, patient records, appointments, typing clinical letters, handling enquiries, and

Formación

• At least 3 years experience in an administrative or similar role.
• High level of customer service and a professional, approachable manner.
• Strong Microsoft Office skills and confidence working with digital systems.
• Experience in typing clinical letters.
• Excellent organisational skills with the ability to prioritise and manage multiple tasks.
• Strong attention to detail and accuracy, particularly when handling data and documentation.

Responsabilidades

• Support the day-to-day operations of Mental Health & Addiction Services.
• Provide high-quality administrative and reception support to patients, whānau, clinicians and stakeholders.
• Manage referrals and maintain patient records, coordinate appointments, and type clinical letters.
• Handle enquiries and support clinical teams to ensure services run smoothly.
• Contribute to accurate data management and quality improvement initiatives.
• Provide reliable administrative support that underpins safe, timely, person-centred care.

Conocimientos

Customer service

Organization

Attention to detail

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

• Permanent, Full-Time, 80 Hours per fortnight (1FTE)
• A varied and rewarding role where your work directly supports the delivery of essential mental health services.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Team Administrator, you will play a key role in supporting the day to day operations of our Mental Health & Addiction Services. This is a varied and fast paced position where youll provide high quality administrative and reception support, ensuring patients, whānau, clinicians and stakeholders are supported in a professional and welcoming environment.

From managing referrals and maintaining patient records to coordinating appointments, Typing clinical letters, handling enquiries, and supporting clinical teams, your work will help ensure services run smoothly and efficiently. Youll also contribute to accurate data management, support quality improvement initiatives, and provide reliable administrative support that directly underpins the delivery of safe, timely, and person centred care.

This is a role where strong organisation, attention to detail and a proactive approach will make a real impact every day.

About the Team/Service/ Location

Youll be part of the Mental Health & Addiction Services administration team based at Hawkes Bay Fallen Soldiers Memorial Hospital. This is a collaborative and supportive environment where administration staff play an essential role in enabling clinical teams to deliver highquality care.

Working within Te Whatu Ora Te Matau a Māui Hawkes Bay, youll join a service committed to improving outcomes for our communities, with a strong focus on equity, partnership, and personcentred care.

For more information on living and working in Hawkes Bay click HERE

About you

As a Team Administrator, you bring a strong customer service focus, excellent organisational skills, and the ability to work effectively in a busy environment.

You will have:

• At least 3 years experience in an administrative or similar role.
• A high level of customer service and a professional, approachable manner.
• Strong Microsoft Office skills and confidence working with digital systems.
• Experience in typing clinical letters.
• Excellent organisational skills with the ability to prioritise and manage multiple tasks.
• Strong attention to detail and accuracy, particularly when handling data and documentation.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.

Job details

Job Reference:

Job Reference: HAW10226

Location:

North Island - Hawkes Bay - Hastings

Job type:

Job type: Permanent Full time

Expertise:

Non-clinical - Administration - Administration