Administrator - Kia Tū Ngāwari

Health New Zealand - Te Whatu Ora Te Tai Tokerau; Northland; On-site; NZD 55,000 - 70,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Te Tai Tokerau is seeking an Administrator to support the Whangārei Child and Adolescent Mental Health and Addiction Services. The role is permanent and full-time, based at Manaia House, Whangārei, working 40 hours per week to help deliver high-quality care to tangata whaiora and whānau across Te Tai Tokerau.

You will be the first point of contact for service users, clinicians and external stakeholders, handling enquiries professionally and ensuring smooth

Qualifications

• Experienced administrator with strong organisational abilities.
• Advanced Microsoft Office skills and comfort with digital systems.
• Proven experience in administration, reception or office coordination roles.

Responsibilities

• Provide essential administrative and reception support to the service.
• Be the first point of contact for service users, whānau, clinicians and stakeholders.
• Coordinate diary and meetings and manage recruitment and HR administration.
• Produce reports, undertake clinical typing, and manage records.
• Coordinate facilities and work with leadership to support service delivery.

Skills

Organisational skills

Microsoft Office

Administration experience

Communication

Tools

Microsoft Office

Job description

Permanent, full-time role working 40-hours per week based in Manaia House Whangārei.

Play a pivotal role in supporting Mental Health and Addiction Services, ensuring our teams can deliver high-quality care to tangata whaiora and whānau across Te Tai Tokerau.

Enjoy a varied and rewarding role where no two days are the same, working alongside a dedicated multidisciplinary team in a supportive healthcare environment.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As an Administrator, you will provide essential administrative and reception support to the Whangārei Child and Adolescent Mental Health and Addiction Services team. You’ll be the first point of contact for many service users, whānau, clinicians and external stakeholders, ensuring enquiries are managed professionally and efficiently while supporting the smooth day-to-day operation of the service.

This is a diverse role that combines stakeholder engagement, diary and meeting coordination, recruitment and HR administration, reporting, clinical typing, records management, and facilities coordination. You’ll work closely with clinical and operational leaders, contributing to a service that supports positive outcomes for tangata whaiora throughout Northland.

Click here to view the position description.

About the Team/Service/Location

Based at Manaia House, Rathbone Street, Whangārei, Kia Tū Ngāwari is a diverse, collaborative and supportive service providing specialist mental health services across Te Tai Tokerau. Our multidisciplinary team includes psychiatrists, registered health clinicians, kaitakawaenga, lived experience support workers, and administration staff who are passionate about delivering culturally responsive, whaiora and whānau-centred care.

For more information on living and working in Northland click here.

About you

• As an experienced administrator, you’ll bring excellent organisational skills, attention to detail and the ability to manage multiple priorities in a busy and rewarding healthcare environment.
• Proven experience in administration, reception or office coordination roles.
• Advanced Microsoft Office skills and confidence using a range of digital systems and technology.
• Strong organisational skills with the ability to prioritise competing demands and meet deadlines.
• Excellent communication and interpersonal skills, with a commitment to providing a professional and culturally responsive service.
• Ability to handle confidential information with discretion and work effectively both independently and as part of a multidisciplinary team.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.