Onsite IT Support Tech (L2) – Flexible Backfill & Dispatch

ITProposal; Nijmegen; Hybrid; EUR 27,552 - 48,216; Part time

Job summary

ITProposal is seeking an IT Onsite Support Technician (L2) for backfill and dispatch assignments in the Nijmegen area of the Netherlands. This is a flexible, part-time role and not a guaranteed-hours position, with hours varying by client and task.

You will install, support and troubleshoot Windows, Mac and EUC hardware and software, travel to client sites, and collaborate with SMEs and remote teams as needed. Dutch and English language skills are required, with ITIL knowledge a plus.

Qualifications

• Experience: 2–5 years in a similar IT onsite role.
• Education: Relevant MBO/HBO level education or equivalent practical experience.
• Language: Fluent Dutch with the customer; good-standard English with the Service Desk.
• Work authorization: Valid right to work in the Netherlands.
• ITIL knowledge is an advantage.

Responsibilities

• Install, upgrade, support and troubleshoot Windows, Mac and other authorized desktop software/applications.
• Support End User Workspace hardware: desktops, laptops, printers, mobile devices, conferencing equipment.
• Perform general preventative maintenance and document requests in the service desk system.
• Provide advanced-level support for complex issues and VIP users.
• Onsite hands-and-eyes support for installing/troubleshooting devices in Network and Compute environments.

Skills

Dutch language

English language

Education

Relevant MBO/HBO level education or equivalent practical experience

Tools

SCCM

MDM

Citrix

Active Directory

Job description

ITProposal is seeking an IT Onsite Support Technician (L2) for backfill and dispatch assignments in the Nijmegen area of the Netherlands. This is a flexible, part-time role and not a guaranteed-hours position, with hours varying by client and task.

You will install, support and troubleshoot Windows, Mac and EUC hardware and software, travel to client sites, and collaborate with SMEs and remote teams as needed. Dutch and English language skills are required, with ITIL knowledge a plus.