Front Office Manager: Lead Guest Experience & Team

Minor Hotels; Utrecht; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

University training

End of year bonus

Employee hotel rates

F&B discounts

Team building events

Growth opportunities

Salary under Horeca CLA scale 8

Zusammenfassung

NH Hotels & Resorts in Utrecht, NL, is seeking an Interim Front Office Manager (f/m/d) to lead the Front Office team with full professional and disciplinary responsibility, delivering exceptional guest experiences.

The role calls for a natural host with several years of Front Office Manager experience, a strong service mindset, coaching skills, and fluent English (Dutch a plus). Benefits include training, bonuses, staff rates, and growth opportunities.

Qualifikationen

• Experience as Front Office Manager or Assistant Front Office Manager.
• Strong guest-service orientation and upselling abilities.
• Fluent English; Dutch language a plus.

Aufgaben

• Lead the Front Office team with full professional and disciplinary responsibility.
• Drive high performance and ensure exceptional service standards.
• Monitor guest satisfaction and upselling, improving results.

Kenntnisse

Natural Host

Front Office Manager experience

Jobbeschreibung

NH Hotels & Resorts in Utrecht, NL, is seeking an Interim Front Office Manager (f/m/d) to lead the Front Office team with full professional and disciplinary responsibility, delivering exceptional guest experiences.

The role calls for a natural host with several years of Front Office Manager experience, a strong service mindset, coaching skills, and fluent English (Dutch a plus). Benefits include training, bonuses, staff rates, and growth opportunities.