Front Office Lead - Calm, Impactful Ops & Growth

Leonardo Hotels Benelux; Amsterdam; On-site; EUR 36,000 - 47,000; Full time

Benefits offered by this job

Travel allowance

Overtime paid or time off

Training opportunities

Career growth

Discounted products

Employee hotel stays

Overnight stay with dinner & breakfast

Job summary

The Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, seeks an experienced Assistant Front Office Manager to lead the Front Office team and oversee daily operations with calm assurance.

You will coach staff, manage shifts, and ensure seamless check-ins while shaping a culture of service and performance. Fluent English is required; Dutch is a plus.

This role offers growth within a dynamic hospitality group with training opportunities and a competitive monthly gross salary.

Qualifications

• Minimum 2 years of Front Office leadership in a busy hotel.
• Strong people manager who can coach and empower a team.
• Maintains calm under pressure; turns stress into structure.
• Fluent in English; Dutch is a plus.

Responsibilities

• Lead and coach the Front Office team with energy and empathy.
• Manage shifts, make decisions, ensure seamless daily operations.
• Turn guest feedback into actionable improvements.

Skills

Front Office leadership

People management

Calm under pressure

Commercial mindset

Team collaboration

English fluency

Dutch language (plus)

Job description

The Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, seeks an experienced Assistant Front Office Manager to lead the Front Office team and oversee daily operations with calm assurance.

You will coach staff, manage shifts, and ensure seamless check-ins while shaping a culture of service and performance. Fluent English is required; Dutch is a plus.

This role offers growth within a dynamic hospitality group with training opportunities and a competitive monthly gross salary.