Dutch-Speaking Strategic Account Manager - Benelux

Trustpilot Italia; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Bonus

20 holidays + 5 extra

2 volunteering days

Learning & development (Trustpilot/Ak)

Headspace access

Commuter allowance

Job summary

Trustpilot is seeking an Account Manager for the Benelux market with a focus on the Mid Market segment. Based in Amsterdam, you will own your book of business, drive renewals, and expand accounts while partnering with Customer Success and Sales teams to deliver measurable value.

You will demonstrate native-level Dutch and strong English, with a track record in SaaS or subscription-based roles, and possess solid financial acumen to drive NRR and overall portfolio growth.

Qualifications

• Native-level Dutch and strong professional English required.
• Experience in account management or renewals in SaaS/subscription environments.
• Ability to translate product value to customer outcomes.
• Strong financial and data analytics skills; understand NRR, retention and upsell motions.

Responsibilities

• Own the Benelux book of business and drive revenue growth.
• Lead renewals end-to-end with focus on GRR and retention.
• Identify customer goals and align them with Trustpilot value drivers.
• Collaborate with Customer Success, Marketing, and Product for value realization and feedback.
• Maintain accurate Salesforce data and provide forecast visibility.

Skills

Dutch fluency

English proficiency

Account management

Renewals

Upsell & cross-sell

CRM systems

Financial acumen (P&L, NRR)

Stakeholder management

Forecasting & data analysis

Negotiation

Tools

CRM (Salesforce)

Job description

Trustpilot is seeking an Account Manager for the Benelux market with a focus on the Mid Market segment. Based in Amsterdam, you will own your book of business, drive renewals, and expand accounts while partnering with Customer Success and Sales teams to deliver measurable value.

You will demonstrate native-level Dutch and strong English, with a track record in SaaS or subscription-based roles, and possess solid financial acumen to drive NRR and overall portfolio growth.