Dutch-Speaking Remote Customer Support Specialist

Cross Border Talents; 's-Hertogenbosch; Remote; EUR 19,000 - 21,000; Full time

Benefits offered by this job

Hotel accommodation

Relocation allowance

Job summary

Cross Border Talents is recruiting Dutch-speaking Customer Service Representatives to support customers of an international online travel platform. You will handle inquiries in Dutch and English via email, chat and phone, resolving issues and guiding customers in a professional manner.

Work from anywhere in Greece after onboarding in Athens or on-site at the Athens office; relocation support is provided. The role requires strong communication skills and a customer-focused attitude.

Qualifications

• Dutch proficiency at C1–C2 level.
• English proficiency at C1–C2 level.
• Strong communication and problem-solving skills.
• Customer-oriented mindset and professional attitude.
• Ability to work independently and as part of an international team.
• Willingness to complete onboarding and training.

Responsibilities

• Providing customer support in Dutch and English via email, chat and phone.
• Assisting customers with enquiries and resolving issues in a professional and timely manner.
• Providing accurate information and guidance based on customer needs.
• Identifying and addressing customer concerns, escalating more complex cases when necessary.
• Maintaining high standards of customer service and customer satisfaction.
• Following established procedures and quality guidelines.

Skills

Dutch proficiency

English proficiency

Communication

Problem solving

Customer oriented

Independence

Onboarding

Job description

Cross Border Talents is recruiting Dutch-speaking Customer Service Representatives to support customers of an international online travel platform. You will handle inquiries in Dutch and English via email, chat and phone, resolving issues and guiding customers in a professional manner.

Work from anywhere in Greece after onboarding in Athens or on-site at the Athens office; relocation support is provided. The role requires strong communication skills and a customer-focused attitude.