Dutch-Speaking Remote Customer Support Agent (Greece)

Cross Border Talents; Delft; Remote; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Hotel accommodation near office during

Relocation assistance

Job summary

Cross Border Talents is seeking Dutch-speaking Customer Service Representatives to support customers of an international online travel platform. You will assist customers in Dutch and English via email, chat and phone, ensuring a smooth and positive experience.

Remote from Greece or on-site in Athens, you will join an international team, handle inquiries, resolve issues, and maintain high service standards. Training provided and relocation support available for Greece relocation.

Qualifications

• Proficiency in Dutch at C1–C2 level.
• Proficiency in English at C1–C2 level.
• Strong communication and problem-solving skills.
• Customer-oriented approach and a professional attitude.
• Ability to work independently and in an international team.

Responsibilities

• Provide customer support in Dutch and English via email, chat and phone.
• Assist customers with enquiries and resolve issues in a timely manner.
• Provide accurate information and guidance based on customer needs.
• Identify and address customer concerns, escalating complex cases when necessary.
• Maintain high standards of customer service and customer satisfaction.
• Follow established procedures and quality guidelines.

Skills

Dutch language

English language

Communication

Problem solving

Job description

Cross Border Talents is seeking Dutch-speaking Customer Service Representatives to support customers of an international online travel platform. You will assist customers in Dutch and English via email, chat and phone, ensuring a smooth and positive experience.

Remote from Greece or on-site in Athens, you will join an international team, handle inquiries, resolve issues, and maintain high service standards. Training provided and relocation support available for Greece relocation.