Benelux B2B Customer Success & Orders Lead

Qabird; Oegstgeest; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Health and financial benefits

Annual leave starting at 24 days

Professional development budget of €500

Flexible working hours

Job summary

Qabird is seeking a skilled individual to manage and optimize customer relationships as part of the European Customer Service team. This role focuses on driving customer satisfaction and coordinating various processes in a hybrid work setting.

Ideal candidates should have experience in B2B sales or corporate customer service, and mandatory fluency in Dutch and English. We offer a range of benefits including health support, training budgets, and flexible work hours.

Qualifications

• Professional experience in B2B sales or corporate customer service, preferably within an international environment.
• Mandatory fluency in both Dutch and English.

Responsibilities

• Act as the primary point of contact for business customer inquiries regarding label solutions.
• Manage end-to-end order processing and delivery schedule coordination.
• Collaborate with field sales, logistics, and production teams.

Skills

B2B sales

Customer service

Fluency in Dutch

Fluency in English

Interpersonal skills

Creative mindset

Education

Commercial or technical training

Relevant university degree

Job description

Qabird is seeking a skilled individual to manage and optimize customer relationships as part of the European Customer Service team. This role focuses on driving customer satisfaction and coordinating various processes in a hybrid work setting.

Ideal candidates should have experience in B2B sales or corporate customer service, and mandatory fluency in Dutch and English. We offer a range of benefits including health support, training budgets, and flexible work hours.