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Jobs in Kuala Lumpur, United States

Customer Service - Cantonese Speaking (Work from Home)

EPS Consultants

Kuala Lumpur
Remote
MYR 20,000 - 100,000
30+ days ago
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Japanese Speaking Customer Support Executive, Remote Work (22619)

SRM

Kuala Lumpur
Remote
MYR 100,000 - 150,000
30+ days ago

Senior Business Analyst - Insurance, Cantonese Speaker (Fully Remote)

CoverGo

Kuala Lumpur
Remote
MYR 90,000 - 120,000
30+ days ago

Digital Insurance Project Manager - Cantonese Speaker (Fully Remote)

CoverGo

Kuala Lumpur
Remote
MYR 295,000 - 380,000
30+ days ago

Mortgage Specialist

MoneySmart Group

Kuala Lumpur
Remote
MYR 60,000 - 80,000
30+ days ago
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Lead Generation Specialist

Cultivar Staffing & Search

Kuala Lumpur
Remote
MYR 100,000 - 150,000
30+ days ago

Digital Designer

P2P

Kuala Lumpur
Remote
MYR 60,000 - 90,000
30+ days ago

Teach English From Home !

YiYiEnglish

Kuala Lumpur
Remote
MYR 100,000 - 150,000
30+ days ago
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Senior CS & Operations

Second Talent

Kuala Lumpur
Remote
MYR 150,000 - 200,000
30+ days ago

Key Account Executive (Retention and Upselling)

Alpha Iota BPO Sdn Bhd

Kuala Lumpur
Remote
MYR 200,000 - 250,000
30+ days ago

Literacy Curriculum Consultant

Mheducation

Kuala Lumpur
Remote
MYR 60,000 - 80,000
30+ days ago

Workflow and Informatics Specialist, SEA

Danaher

Kuala Lumpur
Remote
MYR 90,000 - 120,000
30+ days ago

Senior Technical Support Engineer - Cybersecurity SaaS

Internetwork Expert

Kuala Lumpur
Remote
MYR 100,000 - 150,000
30+ days ago

eCommerce Manager

Mashreq Bank

Kuala Lumpur
Remote
MYR 80,000 - 120,000
30+ days ago

Solutions Architect (Insurance) - Fully Remote

CoverGo

Kuala Lumpur
Remote
MYR 338,000 - 509,000
30+ days ago

Assistant Manager, E-Commerce

Second Talent

Kuala Lumpur
Remote
MYR 20,000 - 100,000
30+ days ago

Virtual Travel Concierge - Trilingual Speaker in Malaysia

Ten Group

Kuala Lumpur
Remote
MYR 60,000 - 90,000
30+ days ago

Finance Officer (Remote)

Michael Page

Kuala Lumpur
Remote
MYR 48,000 - 72,000
30+ days ago

Senior SuccessFactors Consultant — HR Transformation Leader

Deloitte PLT

Kuala Lumpur
On-site
MYR 100,000 - 140,000
3 days ago
Be an early applicant

VP, Shariah-Compliant Product Development

Alliance Bank Malaysia Berhad

Kuala Lumpur
On-site
MYR 100,000 - 150,000
3 days ago
Be an early applicant

Senior Incentives & R&D Tax Associate (Singapore)

Deloitte PLT

Kuala Lumpur
On-site
MYR 50,000 - 70,000
3 days ago
Be an early applicant

Brand Video Creator & Editor

Nami Cosmetics Sdn Bhd

Kuala Lumpur
On-site
MYR 40,000 - 60,000
3 days ago
Be an early applicant

Senior Credit Operations Leader

MAAX FACTOR SDN BHD

Kuala Lumpur
On-site
MYR 80,000 - 115,000
3 days ago
Be an early applicant

SEA Regional Category Marketing Leader

Unilever Brazil

Kuala Lumpur
On-site
MYR 80,000 - 120,000
3 days ago
Be an early applicant

Senior Private Equity Fund Accountant - Evening Shift

MUFG Investor Services

Kuala Lumpur
Hybrid
MYR 100,000 - 150,000
3 days ago
Be an early applicant
Customer Service - Cantonese Speaking (Work from Home)
EPS Consultants
Remote
MYR 20,000 - 100,000
Full time
30+ days ago

Job summary

A leading consulting firm in Kuala Lumpur is seeking customer service representatives to provide friendly service via phone, email, or chat. Candidates must have a high school diploma and at least six months of customer service experience. The role requires flexibility to work onsite and the ability to meet various performance metrics. Join a supportive team where you can build lasting relationships with customers.

Qualifications

  • Must have at least six months customer service experience or equivalent.
  • Candidate must be flexible working Onsite.
  • Must successfully pass a background check.

Responsibilities

  • Provide quick, accurate, and friendly service to customers via phone, email, or chat.
  • Meet and exceed customer service metrics.
  • Build lasting relationships with customers and team members.

Skills

Customer service
Communication skills
Problem-solving

Education

High school diploma or equivalent
Job description
Job Description


  • Provide quick, accurate, and friendly service to customers via phone, email, or chat

  • Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance

  • Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed

  • Work on multiple tools, tasks and ad hoc requests as operationally required to meet the team performance metrics

  • Represent Client platform and tools to customers, educating them to navigate and self-serve where possible

  • Build lasting relationships with customers, and other team members

  • Be reliable, be on time and come in as scheduled


Educational/Work Experience and Requirements


  • High school diploma or equivalent required.

  • Candidate must be flexible working Onsite.

  • Must have at least six months customer service experience or equivalent

  • Must successfully pass a background check

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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