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IT TECHNICAL SUPPORT ASSISTANT
Résumé du poste
A leading enterprise in the IT field in Petaling Jaya is seeking an IT Specialist to provide enterprise-level assistance. The ideal candidate will be responsible for diagnosing and troubleshooting software and hardware issues, maintaining network security, and collaborating on IT best practices. Candidates should have a Post-Graduate Diploma in IT and relevant experience in network architecture and server management. This role offers a fun, collaborative culture with opportunities for growth.
Prestations
Qualifications
- Strong understanding of network architecture and client/server technology.
- Experience in firewall management and network security devices.
- Hands-on experience with Windows Server 2012 and newer operating systems.
Responsabilités
- Install and maintain IT hardware, infrastructure, and services.
- Oversee network, server, and workstation maintenance and troubleshooting.
- Monitor computer networks for security issues and breaches.
Connaissances
Formation
All Area Selangor
All Location HQ - Kota Damansara (Office)
Provide enterprise-level assistance to our user. You will diagnose and troubleshoot software and hardware problems and help user to install applications and programs. Monitor and maintain the computer systems, Server, and networks of an organization. You will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and applications problem.
- Install and maintain IT hardware, infrastructure, and services.
- Oversee network, server, and workstation maintenance and troubleshooting.
- Monitor computer networks for security issues and breaches.
- Install security measures and software to protect systems.
- Work with security team to test and uncover network vulnerabilities.
- Fix vulnerabilities to maintain high-security standards.
- Develop company-wide IT security best practices.
- Perform penetration testing and review diagnostics.
- Maintain vendor relationships and ensure solutions align with company direction.
- Administer disaster plans, manage network software upgrades, and provide technology updates to the executive team.
- Post-Graduate Diploma/Professional Degree in Computer Science/Software Engineering/IT or equivalent.
- Strong understanding of network architecture and client/server technology.
- Experience in Firewall management.
- Knowledge of server and network security devices.
- Hands-on experience with Windows Server 2012 and newer operating systems (patching, backup, monitoring).
- Experience with Microsoft Active Directory and Windows clustering technologies.
- Hands-on experience with SAN/NAS storage sub-systems.
- Experience in SQL database management (backup, recovery, maintenance).
- 2+ years of experience in network topology, security, and retail equipment.
- Good learning attitude.
- Exclusive staff vouchers available only on the myNEWS App.
- Fun, collaborative culture with regular team-building and social events.
- Modern facilities with a strategic location close to public transport.
Spoken Language: Malay, English
Written Language: Malay, English
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.