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Communication jobs in Malaysia

Executive - Business Channels (Operations & Customer Service)

Executive - Business Channels (Operations & Customer Service)
Hong Leong Bank
Johor Bahru
MYR 100,000 - 150,000
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Waiter

Waiter
Christine's Bakery
Sepang
MYR 20,000 - 100,000

Receiving Authority (RA) - Civil | Johor (Pengerang / Pasir Gudang / Segamat)

Receiving Authority (RA) - Civil | Johor (Pengerang / Pasir Gudang / Segamat)
ELSA ENERGY
Johor
MYR 20,000 - 100,000

Document Controller

Document Controller
China Construction Yangtze River (Malaysia) Sdn Bhd
Kuala Lumpur
MYR 100,000 - 150,000

Automation Test Lead

Automation Test Lead
Chubb
Kuala Lumpur
MYR 90,000 - 120,000
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HR/Admin Officer

HR/Admin Officer
Club Paragon Entertainment
Johor Bahru
Remote
MYR 100,000 - 150,000

HubSpot CX Marketing Consultant (Malaysia)

HubSpot CX Marketing Consultant (Malaysia)
Huble
Kuala Lumpur
MYR 100,000 - 150,000

Accounts Payable Analyst (Mandarin Speaker) - 1-year contract

Accounts Payable Analyst (Mandarin Speaker) - 1-year contract
F. Hoffmann-La Roche Gruppe
Petaling Jaya
MYR 100,000 - 150,000
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Associate Accountant

Associate Accountant
FHLB Des Moines
Penang
MYR 100,000 - 150,000

Cash SME Business Development Manager (EMB China Team)

Cash SME Business Development Manager (EMB China Team)
OCBC
Selangor
MYR 40,000 - 60,000

Senior Facility Engineer

Senior Facility Engineer
Carsem
Ipoh
MYR 200,000 - 250,000

HSE EXECUTIVE

HSE EXECUTIVE
Reckitt
Johor Bahru
MYR 50,000 - 80,000

GCR - Accounting Compliance and Reporting, Manager

GCR - Accounting Compliance and Reporting, Manager
EY
Kuala Lumpur
MYR 70,000 - 100,000

Project Manager

Project Manager
Snc-Lavalin
Batu Kawan
MYR 120,000 - 180,000

Contract Administration & Support Executive

Contract Administration & Support Executive
Singtel
Kuala Lumpur
MYR 50,000 - 70,000

Student Data Specialist

Student Data Specialist
Keypath Education
Kuala Lumpur
MYR 36,000 - 50,000

Head of Department (HOD) - Asia CRM & Sales Operations

Head of Department (HOD) - Asia CRM & Sales Operations
SEEK
Kuala Lumpur
MYR 120,000 - 180,000

Product Owner Ordering

Product Owner Ordering
SWIFT
Kuala Lumpur
MYR 150,000 - 200,000

Senior Operation Manager

Senior Operation Manager
NXP Semiconductors
Kuala Lumpur
MYR 120,000 - 180,000

Patient Assistance Program Partner (Contract Role)

Patient Assistance Program Partner (Contract Role)
F. Hoffmann-La Roche Gruppe
Subang Jaya
MYR 25,000 - 35,000

Associate AI Product Manager

Associate AI Product Manager
SEEK
Kuala Lumpur
MYR 100,000 - 150,000

Associate Brand Manager, OTC Dermatological Skincare

Associate Brand Manager, OTC Dermatological Skincare
Galderma
Petaling Jaya
MYR 40,000 - 70,000

Technical Assistant

Technical Assistant
GAMUDA
Bayan Lepas
MYR 100,000 - 150,000

Junior Accounts Executive

Junior Accounts Executive
ProMinent Fluid Controls (M) Sdn Bhd
Puchong
MYR 150,000 - 200,000

Manager / Senior Manager - Marketing

Manager / Senior Manager - Marketing
Sunway Group
Subang Jaya
MYR 50,000 - 80,000

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Executive - Business Channels (Operations & Customer Service)

Hong Leong Bank
Johor Bahru
MYR 100,000 - 150,000
Job description
Executive - Business Channels (Operations & Customer Service)

Executive - Business Channels (Operations & Customer Service)

If you are looking to excel and make a difference, take a closer look at us...

If you are looking to excel and make a difference, take a closer look at us...

Key Responsibilities and Accountabilities

Sales & Service

  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products - CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
  • Assist in calling up customers for service / sales interactions;

Operations
  • Carry out Branch RCSA through sample checking and effective rectification as applicable;
  • Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
  • Over-ride transactions as per Bank defined transaction limits;
  • Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);
  • Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation;
  • Observe and comply with the Bank's Code of Conduct & Ethics;

Other Responsibilities
  • Maintain confidentiality of customers and Bank's information in a responsible manner;
  • Keep a clean, organized work area and maintain a professional appearance;
  • Attend all trainings as applicable including e-learning/Workday;
  • Filing of reports;.
  • Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc;
  • Carry out other duties as assigned periodically.

Requirements

Education/Qualification
  • Malaysian citizen
  • Fresh graduates or candidates with relevant work experience are welcome to apply

Experience
  • Related working experience in financial institution or related field
  • Possess customer interaction / cash handling / transaction processing / sales experience

Special Skills
  • Basic banking knowledge
  • High level of integrity and accountability
  • Excellent service mindset and communication skills and cross selling skills
  • Professional appearance and courtesy

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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