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Executive Assistant & Coordinator
Housing Market Group (HMG)
Kuala Lumpur
On-site
MYR 100,000 - 150,000
29 days ago
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MYR 100,000 - 150,000
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Urgent Hiring: Network Operations Engineer in Malaysia
OX Consultancy
Malaysia
On-site
MYR 80,000 - 120,000
29 days ago
IT Executive
PetsApp
Shah Alam
On-site
MYR 100,000 - 150,000
Full time
29 days ago
Job summary
A local IT support company in Shah Alam is seeking an IT Support Executive. Responsibilities include addressing hardware and software issues, maintaining network stability, and implementing cybersecurity measures. Ideal candidates should possess a Diploma in Information Technology, demonstrate strong IT support skills, and be willing to work onsite. This entry-level role is suitable for fresh graduates eager to expand their IT skills.
Benefits
Annual Leave
EPF
Health Insurance
Medical Leave
SOCSO
Qualifications
- Strong IT support skills for troubleshooting technical issues.
- Proficiency in network administration.
- Experience in system maintenance and operation.
Responsibilities
- Provide first-level IT support addressing hardware/software issues.
- Install and maintain computer systems and peripherals.
- Administer LAN and WAN for stability and security.
Skills
IT support skills
Network administration
Cybersecurity principles
Data backup and recovery
Education
Diploma in Information Technology
Job description
Job Responsibility
- Provide first-level IT support to all employees, addressing hardware, software, and network-related issues promptly and effectively.
- Install, configure, and maintain computer systems, printers, and other peripherals, ensuring optimal performance and security.
- Administer and maintain the company's local area network (LAN) and wide area network (WAN), ensuring network stability and security.
- Implement and monitor cybersecurity measures to protect the company's data and systems from unauthorized access and cyber threats.
- Perform regular data backups and implement disaster recovery procedures to ensure business continuity in case of system failures or data loss.
- Manage and maintain the company's IT inventory, including hardware, software licenses, and IT assets, ensuring accurate records and compliance.
- Develop and maintain IT documentation, including standard operating procedures, troubleshooting guides, and user manuals.
- Assist in the planning and implementation of IT infrastructure upgrades and expansions, ensuring minimal disruption to business operations.
- Possess a Diploma in Information Technology or a related field, providing a foundational understanding of IT principles and practices.
- Demonstrate strong IT support skills, with the ability to effectively troubleshoot and resolve technical issues for end-users.
- Exhibit proficiency in network administration, including the configuration, maintenance, and monitoring of network infrastructure components.
- Have experience in system maintenance, ensuring the smooth operation and optimal performance of IT systems and servers.
- Be capable of providing comprehensive technical support, addressing hardware and software inquiries, and resolving technical challenges in a timely manner.
- Demonstrate expertise in hardware and software installation, ensuring proper setup, configuration, and integration of IT equipment and applications.
- Possess a solid understanding of cybersecurity principles and practices, with the ability to implement security measures to protect IT systems and data from threats.
- Be proficient in data backup and recovery procedures, ensuring the availability and integrity of critical business data in the event of system failures or disasters.
- Provide effective help desk support, responding to user inquiries, resolving technical issues, and escalating complex problems to appropriate IT personnel.
- Assist in IT infrastructure management, contributing to the planning, implementation, and maintenance of IT infrastructure components to meet business requirements.
- Must be willing to work onsite at the Shah Alam location to provide hands-on IT support and maintenance.
- Must be proficient in English, both written and spoken, to effectively communicate with colleagues and end-users.
- Entry-level position suitable for fresh graduates with a strong interest in IT and a desire to learn and grow within the company.
- Annual Leave
- EPF
- Health Insurance
- Medical Leave
- SOCSO
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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