Thai-Speaking Sales Support Specialist

Lenovo; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

Lenovo Malaysia seeks a Thai-speaking customer-facing professional to support quotation requests, manage multiple stakeholders, and ensure quality in sales operations for the Thailand market.

You will collaborate with Thai sellers and partners, develop internal processes, and drive continuous improvements, with potential cross-border responsibilities.

A Bachelor's degree and at least 3 years in related roles are required, with fluent Thai and good English communication.

Qualifications

• Bachelor's degree or equivalent professional qualification.
• Minimum 3 years of experience in Customer Service, Customer Support, Sales Support, or related customer-facing role.
• Fluent in Thai (read, write, and speak) to support Thailand-based customers.
• Good English communication skills for internal collaboration.
• Experience handling customer inquiries, stakeholder communication, and email-based support.
• Basic proficiency in Microsoft Office 365 is an advantage.

Responsibilities

• Supports quotation/pricing requests and manages priorities with multiple stakeholders in Thailand for IT environment/products.
• Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.
• Develops and maintains internal support processes for Thai sellers and their business partners, including OVP reporting and custom builds
• As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.
• Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes
• Provides content for enablement related to processes and partner operations
• Builds peer support and strong internal-company relationships with other key employees in Thailand
• Participate in group activity to develop and drive for process enhancement
• May operate on a multi-country basis.

Skills

Thai language

English communication

Customer service experience

Education

Bachelor's degree

Tools

Microsoft Office 365

Job description

Lenovo Malaysia seeks a Thai-speaking customer-facing professional to support quotation requests, manage multiple stakeholders, and ensure quality in sales operations for the Thailand market.

You will collaborate with Thai sellers and partners, develop internal processes, and drive continuous improvements, with potential cross-border responsibilities.

A Bachelor's degree and at least 3 years in related roles are required, with fluent Thai and good English communication.