Telesales

OPTIMUM INFOSOLUTIONS (M) SDN BHD; Petaling Jaya; On-site; MYR 33,000 - 47,000; Full time

Job summary

Optimum Infosolutions (M) Sdn Bhd is seeking a Contact Center Sales Representative to drive outbound and inbound sales activities in Malaysia. The role focuses on leveraging provided leads to convert prospects, present compelling product benefits, and maintain strong customer relationships.

You will document interactions, strive to meet targets, and stay informed about financial markets and regulatory requirements to accurately explain offerings to customers.

Qualifications

• Experience in sales, telesales, or telemarketing is preferred.
• Proficiency in Bahasa Melayu and confidence in speaking English.
• Strong interpersonal, communication, and negotiation skills.
• Target-driven, self-motivated, and resilient in facing challenges.
• Ability to simplify complex financial information for customers.

Responsibilities

• Make outbound and drop-off calls to potential customers using provided leads or databases.
• Present, promote, and sell products/services effectively using solid arguments.
• Build and maintain positive business and customer relationships.
• Accurately record calls, sales, and prospect interactions in the provided system.
• Consistently achieve and exceed sales targets and KPIs.
• Handle customer inquiries and complaints, providing feedback to improve products/services.
• Demonstrate a strong understanding of financial products, markets, and industry regulations.
• Simplify and explain complex financial information in a clear and understandable manner.

Skills

Sales experience

Bahasa Melayu

English communication

Interpersonal skills

Negotiation skills

Job description

Make outbound and drop-off calls to potential customers using provided leads or databases

Present, promote, and sell products/services effectively using solid arguments

Build and maintain positive business and customer relationships

Accurately record calls, sales, and prospect interactions in the provided system

Performance & Issue Resolution

Consistently achieve and exceed sales targets and KPIs

Handle customer inquiries and complaints, providing feedback to improve products/services

Demonstrate a strong understanding of financial products, markets, and industry regulations

Simplify and explain complex financial information in a clear and understandable manner

Preferred Skillset

Experience in sales, telesales, or telemarketing is preferred

Proficiency in Bahasa Melayu and confidence in speaking English

Strong interpersonal, communication, and negotiation skills

Target-driven, self-motivated, and resilient in facing challenges

Ability to simplify complex financial information for customers

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Information Technology Services 101-1,000 employees

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

Headquartered in Singapore, Optimum operates from offices in 7 countries with more than 2300 employees across the globe and helps business harness technology to deliver innovative solutions.

We provide cutting-edge software solutions & services on a variety of technology platforms to clients ranging from Fortune 500 companies and to vibrant start-ups.

We offer a comprehensive array of Application Services, Infrastructure Management Services, Cloud and Mobility Solutions, Analytics and Insights and Shared Services.

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

Headquartered in Singapore, Optimum operates from offices in 7 countries with more than 2300 employees across the globe and helps business harness technology to deliver innovative solutions.

We provide cutting-edge software solutions & services on a variety of technology platforms to clients ranging from Fortune 500 companies and to vibrant start-ups.

We offer a comprehensive array of Application Services, Infrastructure Management Services, Cloud and Mobility Solutions, Analytics and Insights and Shared Services.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as a Contact Center Sales Representative