Telesales Executive - English Speaker (Immediate Hiring!)

Startek Malaysia; Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

Startek Malaysia is seeking a driven Telesales Executive to conduct outbound B2B calls and promote client products using prepared scripts. The role requires identifying customer needs, following up on leads, and maintaining CRM records. You will collaborate with internal teams to ensure smooth order processing and aim to meet sales targets.

Fluent English and excellent verbal communication are essential. Work Monday to Friday, 8:30am–5:30pm in Selangor, Petaling Jaya.

Qualifications

• Outbound telesales experience preferred.
• Strong communication and listening skills.
• Ability to work in a target-driven environment.

Responsibilities

• Conduct outbound (B2B) calls to promote client products and services.
• Use prepared scripts to introduce products and highlight benefits.
• Identify customer needs and recommend suitable solutions.
• Follow up on leads to close sales and build relationships.
• Maintain accurate CRM records of calls, feedback, and outcomes.
• Meet or exceed sales targets and KPIs.
• Collaborate with internal teams to ensure smooth order processing.

Skills

Outbound calls

B2B sales

CRM experience

Fluent English

Job description

Conduct outbound (B2B) calls to potential and existing business to promote client's products and services.

Use prepared scripts to introduce products, highlight benefits, and answer customer queries.

Identify customer needs and recommend suitable client's solutions (e.g, copier machine,).

Follow up on leads and previous interactions to close sales and build long-term relationships.

Maintain accurate records of calls, customer feedback, and sales outcomes in CRM systems.

Meet or exceed sales targets and KPIs set by the team leader or sales manager.

Collaborate with internal teams to ensure smooth order processing and customer satisfaction.

Fluent English speaker with excellent verbal communication and listening skills.

Ability to handle calls with international clients and adapt tone and messaging accordingly.

Monday to Friday 8.30am-5.30.

Weekdays only

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?

Business Support Services 1,001-5,000 employees

Startek Malaysia is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. We have more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experiences for clients. Services include omni-channel customer care, customer acquisition, order processing, technical support, receivables management and analytics through automation, voice, chat, email, social media and IVR, resulting in superior business results for its clients.

Startek Malaysia is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. We have more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experiences for clients. Services include omni-channel customer care, customer acquisition, order processing, technical support, receivables management and analytics through automation, voice, chat, email, social media and IVR, resulting in superior business results for its clients.

What can I earn as a Telesales Executive