Strategic Customer Programs Manager

Celestica Electronics (M) Sdn Bhd; Johor; Presencial; MYR 180.000 - 280.000; Jornada completa

Descripción de la vacante

Celestica Electronics (M) Sdn Bhd seeks a Customer Program Manager to lead cross-functional program execution, align with customers, and manage financial exposure across NRE costs, scrap, and inventory. The role emphasizes RCA-driven problem solving, executive communication, and quarterly performance reviews.

You will coordinate with Operations, Supply Chain, Quality and Engineering to ensure on-time delivery and profitability in a matrixed environment.

Formación

• Bachelor's degree in Engineering, Business, Supply Chain, or related field or equivalent experience.
• 8+ years in program management, manufacturing operations, or customer-facing roles.
• Ability to lead cross-functional teams in a matrixed organization without direct authority.

Responsabilidades

• Lead cross-functional, matrixed teams to meet milestones without direct line authority.
• Act as primary interface between customer and internal teams to manage program execution and revenue targets.
• Drive RCA and resolve high-stakes issues affecting yield, delivery, or quality under time pressure.
• Monitor program financials including NRE costs, scrap, and inventory to protect profitability.
• Communicate with executives and de-escalate when delivering tough news to customers.
• Host regular status reviews with customer and internal teams and report performance.
• Support global customer alignment by adjusting to time zones (20-30% off-shift).

Conocimientos

Cross-functional leadership

Program management

Customer management

Financial acumen

Executive communication

Educación

Bachelor's degree in Engineering/Business/Supply Chain

Descripción del empleo

Celestica Electronics (M) Sdn Bhd seeks a Customer Program Manager to lead cross-functional program execution, align with customers, and manage financial exposure across NRE costs, scrap, and inventory. The role emphasizes RCA-driven problem solving, executive communication, and quarterly performance reviews.

You will coordinate with Operations, Supply Chain, Quality and Engineering to ensure on-time delivery and profitability in a matrixed environment.