Customer Programs Manager – PM & Delivery

Celestica; Johor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Celestica in Johor Bahru, Malaysia is seeking an experienced Program Manager/Project Planner to oversee customer accounts and drive on-time product deliveries. You will coordinate with cross-functional teams to optimize profitability, pricing strategies, and contract terms while maintaining strong customer relationships.

The role requires at least 5 years in program management and a Bachelor's degree in Engineering or Business Management.

Qualifications

• Bachelor's degree in Engineering/Business Management or equivalent.
• Min 5 years relevant experience in program management & project planning.
• Strong understanding of pricing, contracts and contract negotiations.
• Excellent communication and negotiation skills.

Responsibilities

• Handle day-to-day activities of customer accounts to ensure timely product deliveries and project timelines.
• Assist in forecasting, planning, and monitoring efficiency of strategies for profitability.
• Participate in pricing, bids, and management of contract terms.
• Monitor customer satisfaction and resolve issues; report results in monthly/quarterly reviews.
• Lead program meetings with customers and internal teams to ensure clear progress and reporting.

Skills

Customer communication

Negotiation

Problem solving

Project management

Forecasting & planning

Team leadership

Education

Bachelor's degree in Engineering/Business Management

Tools

MS Excel

ERP systems

Contract management software

Job description

Celestica in Johor Bahru, Malaysia is seeking an experienced Program Manager/Project Planner to oversee customer accounts and drive on-time product deliveries. You will coordinate with cross-functional teams to optimize profitability, pricing strategies, and contract terms while maintaining strong customer relationships.

The role requires at least 5 years in program management and a Bachelor's degree in Engineering or Business Management.