Strategic Customer Programs Lead – Semiconductors (Hybrid)

Celestica; Kampung Baru Tanah Hitam Chemor; Hybrid; MYR 120,000 - 200,000; Full time

Job summary

Celestica in Johor Bahru, Malaysia, seeks a proactive Customer Program Management Specialist to guide projects from kickoff to final fulfillment in a hybrid setup. You will bridge clients and internal teams, ensuring on-time delivery and strong partnerships in a dynamic semiconductor environment.

Responsibilities include managing full lifecycle execution, coordinating with production planners, and developing accurate forecasts and CTB readiness.

Qualifications

• 5+ years of program or operations management experience, semiconductor industry preferred.
• Knowledge of SAP and MRP systems is strongly advantageous.
• High proficiency in Microsoft Excel and PowerPoint, including VBA/macros usage.

Responsibilities

• Own full lifecycle delivery commitments for FG shipments, RMAs, and spot-buy fulfillment.
• Act as primary customer interface and align program goals with client requirements.
• Partner across internal teams to hit on-time delivery, inventory, revenue, and quality targets.
• Oversee order fulfillment in line with production planners for timely dispatch.
• Assess demand forecasts against capacity and load customer demands into ERP.
• Track milestones, CTB readiness, and active supply chain management.
• Prepare customer quotations and secure approvals and acceptance.
• Prioritize backlog to adapt to changing requests and schedules.
• Prepare stakeholder updates and program status reports.

Skills

Stakeholder mgmt

Problem solving

Under pressure

Communication

Teamwork

Education

Degree in Operations Management, Engineering, Supply Chain/Planning, or related field

Tools

SAP

MRP systems

Job description

Celestica in Johor Bahru, Malaysia, seeks a proactive Customer Program Management Specialist to guide projects from kickoff to final fulfillment in a hybrid setup. You will bridge clients and internal teams, ensuring on-time delivery and strong partnerships in a dynamic semiconductor environment.

Responsibilities include managing full lifecycle execution, coordinating with production planners, and developing accurate forecasts and CTB readiness.