Store Team Lead: Elevate Service & Sales Momentum

Crocs Footwear (Malaysia) Sdn Bhd; Klang City, Port Klang; On-site; MYR 42,000 - 64,000; Full time

Job summary

Crocs, Inc. is seeking a Sales Team Lead in Malaysia to oversee store operations, coach the team on products and promotions, and drive daily sales targets while delivering world-class service to customers.

The role requires leading by example, coordinating daily activities, and maintaining Crocs’ service standards. The position emphasizes flexibility for a dynamic retail environment, including nights and weekends.

Qualifications

• 2-3 years in retail, with leadership experience preferred.
• Strong communication and customer service skills.
• Ability to drive sales targets and coach a team.

Responsibilities

• Oversee opening and closing procedures.
• Educate team on products and promotions.
• Drive daily sales targets and ensure store standards.
• Coordinate and delegate tasks to meet deadlines.
• Support in POS, stock replenishment, pricing and promotions.

Skills

Retail leadership

Customer service

Communication

Flexibility

Job description

Crocs, Inc. is seeking a Sales Team Lead in Malaysia to oversee store operations, coach the team on products and promotions, and drive daily sales targets while delivering world-class service to customers.

The role requires leading by example, coordinating daily activities, and maintaining Crocs’ service standards. The position emphasizes flexibility for a dynamic retail environment, including nights and weekends.