Retail Team Lead: Growth, Service & Leadership

Crocs Footwear (Malaysia) Sdn Bhd; Puchong; On-site; MYR 32,000 - 52,000; Full time

Job summary

Crocs Footwear (Malaysia) Sdn Bhd is seeking a Sales Team Lead to drive daily store sales and deliver world-class service. You will oversee opening/closing, train staff on Crocs products and promotions, and coordinate activities to meet targets while maintaining store standards.

You will lead by example, collaborate with management to enhance KPIs, and ensure asset protection and inventory accuracy. A growth-minded, flexible leader is essential for this fast-paced retail environment.

Qualifications

• 2–3 years of total retail experience, with preference for leadership roles.
• Demonstrated leadership abilities with passion for empowering teams.
• Proven communication skills to store team, managers and partners.

Responsibilities

• Oversee opening and closing procedures and daily store tasks.
• Educate team on products and promotions and drive sales targets.
• Coordinate, delegate, prioritize, and meet store deadlines.
• Support various store departments including consumer service, product knowledge, visual presentation, and stock management.
• Protect assets and follow inventory and loss prevention procedures.
• Collaborate with Store Management to improve KPIs through sales-driven techniques.

Skills

Retail leadership

Communication

Flexible schedule

Team motivation

Customer service

Sales-driven

Tools

POS System

Job description

Crocs Footwear (Malaysia) Sdn Bhd is seeking a Sales Team Lead to drive daily store sales and deliver world-class service. You will oversee opening/closing, train staff on Crocs products and promotions, and coordinate activities to meet targets while maintaining store standards.

You will lead by example, collaborate with management to enhance KPIs, and ensure asset protection and inventory accuracy. A growth-minded, flexible leader is essential for this fast-paced retail environment.