Store Team Lead: Elevate Sales & Team Performance

Crocs; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

Crocs in Kuala Lumpur is seeking a Sales Team Lead to supervise store operations, drive daily sales, and educate staff on products and promotions. You will manage opening/closing procedures and ensure a high standard of customer experience.

You will lead by example, support team development, and collaborate with store management to optimize performance, inventory, and loyalty programs while adhering to company policies.

Qualifications

• 2–3 years of total retail experience, with preference for candidates with store leadership.
• Strong communication skills (written and verbal) to interact with team, managers and partners.
• Willingness to work nights, weekends, holidays and extended hours.

Responsibilities

• Deliver outstanding service to customers using Crocs service model.
• Foster a positive team environment and encourage input from staff.
• Coordinate, delegate, prioritize and meet store deadlines with follow-up on daily tasks.

Skills

Retail leadership

Communication

Customer service

Flexible schedule

Job description

Crocs in Kuala Lumpur is seeking a Sales Team Lead to supervise store operations, drive daily sales, and educate staff on products and promotions. You will manage opening/closing procedures and ensure a high standard of customer experience.

You will lead by example, support team development, and collaborate with store management to optimize performance, inventory, and loyalty programs while adhering to company policies.