Store Manager - Sports Retail

CGP Personnel; Kuala Lumpur; Presencial; MYR 67.000 - 112.000; Jornada completa

Descripción de la vacante

CGP Personnel is seeking a capable Retail Store Manager in Kuala Lumpur to lead daily operations, drive sales and ensure an exceptional customer experience. You will build a high-performing team, oversee scheduling and payroll, and monitor performance to seize opportunities for growth.

You will implement effective merchandising, loss prevention and safety practices while collaborating with management on business updates and strategic planning.

Formación

• Minimum 2–4 years of retail management experience.
• Proven track record in achieving sales targets and managing store performance.
• Strong leadership skills with the ability to recruit, train and motivate a retail team.
• Good understanding of retail operations, inventory management and visual merchandising.
• Strong commercial awareness and business acumen.
• Excellent communication, interpersonal and problem-solving skills.
• Good organizational and time management abilities.

Responsabilidades

• Lead the store to achieve sales targets, KPIs and profitability goals through effective business planning and sales strategies.
• Deliver excellent customer service and ensure a consistently high-quality shopping experience.
• Recruit, train, coach and develop retail associates to build a strong and high-performing team.
• Manage staff scheduling, payroll and manpower planning to ensure smooth store operations.
• Monitor sales performance, customer trends and competitors to identify business opportunities.
• Oversee daily store operations, including stock management, inventory control and merchandise handling.
• Ensure proper loss prevention practices and compliance with company policies and procedures.
• Drive store marketing activities, promotions and events to increase sales and customer engagement.
• Maintain store presentation, visual merchandising and cleanliness according to company standards.
• Monitor inventory levels and minimize stock losses and discrepancies.
• Ensure a safe and compliant working environment for all store employees.
• Work closely with management to provide updates on store performance and business opportunities.

Conocimientos

Sales leadership

People management

Inventory management

Visual merchandising

Customer service

Communication

Herramientas

MS Office

Descripción del empleo

Lead the store to achieve sales targets, KPIs and profitability goals through effective business planning and sales strategies.

Deliver excellent customer service and ensure a consistently high-quality shopping experience.

Recruit, train, coach and develop retail associates to build a strong and high-performing team.

Manage staff scheduling, payroll and manpower planning to ensure smooth store operations.

Monitor sales performance, customer trends and competitors to identify business opportunities.

Oversee daily store operations, including stock management, inventory control and merchandise handling.

Ensure proper loss prevention practices and compliance with company policies and procedures.

Drive store marketing activities, promotions and events to increase sales and customer engagement.

Maintain store presentation, visual merchandising and cleanliness according to company standards.

Monitor inventory levels and minimize stock losses and discrepancies.

Ensure a safe and compliant working environment for all store employees.

Work closely with management to provide updates on store performance and business opportunities.

Job Requirements

Minimum 2–4 years of retail management experience, preferably in the sportswear, apparel or footwear industry.

Proven track record in achieving sales targets and managing store performance.

Strong leadership skills with the ability to recruit, train and motivate a retail team.

Good understanding of retail operations, inventory management and visual merchandising.

Strong commercial awareness and business acumen.

Excellent communication, interpersonal and problem-solving skills.

Good organizational and time management abilities.

Proficient in MS Office and basic computer applications.

Able to work retail hours, including weekends and public holidays.