Retail Store Manager | Sportswear & Lifestyle

CGP Personnel; Kuala Lumpur; On-site; MYR 72,000 - 110,000; Full time

Job summary

CGP Personnel is seeking a Store Manager for a sportswear and lifestyle retail environment in Malaysia. The role focuses on leading store operations, driving sales performance and building a high-performing team to deliver an excellent customer experience.

You will manage staffing, scheduling, inventory, merchandising and promotions while ensuring compliance with company standards. Weekend and public holiday shifts are required as part of retail operations.

Qualifications

• Minimum 2-4 years of retail management experience.
• Proven ability to achieve sales targets and manage store performance.
• Strong leadership and ability to recruit, coach and motivate a retail team.
• Good knowledge of retail operations, inventory management and visual merchandising.
• Excellent communication, interpersonal and problem-solving skills.
• Willing to work retail shifts, including weekends and public holidays.

Responsibilities

• Lead store operations and drive business performance.
• Drive sales through effective planning and execution of strategies.
• Recruit, train, coach and motivate retail staff to build a high-performing team.
• Oversee staff scheduling, payroll and manpower planning.
• Analyse sales results, customer trends and competitor activities.
• Manage inventory, stock, and visual merchandising to maintain store standards.
• Drive in-store promotions, marketing campaigns and events.
• Ensure loss prevention and compliance with safety policies.
• Provide regular business reporting to management.

Skills

Store management

Sales targets

Leadership

Customer service

Inventory management

Visual merchandising

MS Office

Communication

Tools

MS Office

Job description

Retail Store Manager | Sportswear & Lifestyle

Store Manager | Sportswear & Lifestyle Retail

Are you a passionate retail leader with a strong drive for sales and team development?

We are looking for an experienced Store Manager to lead store operations, drive business performance and build a high-performing retail team. If you have a strong background in retail management and enjoy creating an excellent customer shopping experience, we'd love to hear from you!

Position: Store Manager

Location: Malaysia

Drive Sales Performance: Lead the store in achieving sales targets, KPIs and profitability through effective business planning and sales strategies.

Deliver Excellent Customer Experience: Ensure customers receive exceptional service and enjoy a positive shopping experience.

Lead & Develop Your Team: Recruit, train, coach and motivate retail staff to build a strong and productive team.

Manage Manpower & Scheduling: Oversee staff scheduling, payroll and manpower planning to ensure smooth daily operations.

Monitor Business Performance: Analyse sales results, customer trends and competitor activities to identify potential business opportunities.

Oversee Store Operations: Manage daily store activities, including inventory control, stock management and merchandise handling.

Maintain Store Standards: Ensure the store meets company standards for visual merchandising, cleanliness and overall presentation.

Implement Promotions & Marketing: Drive in-store promotional activities, marketing campaigns and events to boost sales and customer engagement.

Ensure Loss Prevention: Monitor stock discrepancies and implement proper loss prevention measures.

Maintain Compliance & Safety: Ensure all store operations comply with company policies, procedures and workplace safety standards.

Business Reporting: Work closely with management to provide regular updates on store performance and business improvement opportunities.

Job Requirements:

Minimum 2-4 years of retail management experience, preferably in the sportswear, apparel or footwear industry.

Proven ability to achieve sales targets and manage overall store performance.

Strong leadership skills with the ability to recruit, coach, develop and motivate a retail team.

Good knowledge of retail operations, inventory management and visual merchandising.

Strong commercial awareness and business acumen.

Excellent communication, interpersonal and problem-solving skills.

Good organizational and time management abilities.

Proficient in MS Office and basic computer applications.

Willing to work retail shifts, including weekends and public holidays.

We regret to inform that only shortlisted candidates will be informed.