Store Manager: Lead a Fast-Paced Retail Team

Crocs Footwear (Malaysia) Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Crocs Footwear (Malaysia) Sdn Bhd is seeking an experienced Store Manager to lead a store team, drive sales, and deliver exceptional customer service. You will manage daily operations, maintain visual standards, and develop talent within the store.

The role requires strong leadership, proficiency in English, and flexibility for rotational shifts, including weekends and holidays. A dynamic retail environment awaits with opportunities to grow and collaborate.

Qualifications

• Seasoned retail leadership with a proven track record in driving sales and customer experience.
• Excellent communication skills and ability to motivate a diverse team.
• Proficiency in English; additional languages an advantage.

Responsibilities

• Deliver outstanding service to customers using Crocs service standards.
• Lead store team to surpass sales and service metrics.
• Use company reporting to identify opportunities and drive decisions.
• Maintain visual presentation, product flow, replenishment and store standards.
• Foster an inclusive environment and develop internal talent.
• Coordinate tasks, delegate, and meet daily deadlines with follow-up.

Skills

Leadership

Customer service

English proficiency

Microsoft Office

POS system

Education

STPM / A Level / Diploma

Tools

POS system

Job description

Crocs Footwear (Malaysia) Sdn Bhd is seeking an experienced Store Manager to lead a store team, drive sales, and deliver exceptional customer service. You will manage daily operations, maintain visual standards, and develop talent within the store.

The role requires strong leadership, proficiency in English, and flexibility for rotational shifts, including weekends and holidays. A dynamic retail environment awaits with opportunities to grow and collaborate.