Store Manager: Lead a Dynamic Retail Team & Drive Sales

Crocs; Sepang; Vor Ort; MYR 67.000 - 112.000; Vollzeit

Zusammenfassung

Crocs is hiring a Store Manager to lead a dedicated team and deliver an exceptional consumer experience in our Malaysia store. You will drive sales, manage customer service, and maintain compelling visual presentations while developing talent within the store.

The role emphasizes leadership, collaboration with district and corporate teams, and daily operational excellence to meet ambitious growth targets in a busy retail environment.

Qualifikationen

• Minimum education: STPM, A Level or Diploma and above.
• Total retail experience of 5+ years; store manager experience preferred.
• Strong leadership, empowerment, and team-results drive.
• Proficient in English; other languages a plus.
• Excellent written and verbal communication with stakeholders across levels.

Aufgaben

• Deliver outstanding service to customers using Crocs service model.
• Lead store team to exceed sales, service and performance metrics.
• Apply analytics and reporting to identify opportunities and drive decisions.
• Oversee visual presentation, product flow, replenishment, and standards.
• Foster an inclusive environment and promote internal growth.
• Coordinate tasks to meet deadlines with effective follow-up.
• Support cross-department learning in consumer service, product knowledge, and stock room.
• Manage POS, stock replenishment, pricing, markdowns, loyalty programs, and store cleanliness.
• Uphold Asset Protection policies and inventory controls.

Kenntnisse

Store Leadership

Customer Service

Team Development

English Proficiency

Communication Skills

Retail Operations

POS Proficiency

Ausbildung

STPM / A Level / Diploma

Tools

POS System

MS Excel

Word / PowerPoint

Jobbeschreibung

Crocs is hiring a Store Manager to lead a dedicated team and deliver an exceptional consumer experience in our Malaysia store. You will drive sales, manage customer service, and maintain compelling visual presentations while developing talent within the store.

The role emphasizes leadership, collaboration with district and corporate teams, and daily operational excellence to meet ambitious growth targets in a busy retail environment.