Store Manager – Drive Sales & People Growth

Crocs; Alor Setar; On-site; MYR 67,000 - 112,000; Full time

Job summary

Crocs, Inc. in Malaysia is seeking a Store Manager to lead a store team, drive sales, and deliver an exceptional customer experience. You will oversee daily operations and ensure consistent service across all touchpoints.

You’ll manage visual presentation, stock replenishment, and talent development, while upholding Crocs values. Strong English, retail experience, and flexibility for rotating shifts are essential.

Qualifications

• At least STPM / A Level / Diploma or above preferred.
• Minimum 5 years in retail, with prior Store Manager experience preferred.
• Professional English communication skills required.
• Willing to work rotational shifts, including nights, weekends and public holidays.
• Proficient in MS Word, PowerPoint, Excel and POS systems.

Responsibilities

• Lead store team to deliver exceptional customer service and sales.
• Ensure visual presentation, product flow and inventory control.
• Develop talent and promote internal growth within the team.
• Collaborate with operations managers and partners to meet targets.
• Uphold Crocs values and asset protection policies.

Skills

Retail leadership

Customer service

English proficiency

MS Office & POS

Team motivation

Education

STPM / A Level / Diploma

Tools

POS system

Microsoft Word

Excel

PowerPoint

Job description

Crocs, Inc. in Malaysia is seeking a Store Manager to lead a store team, drive sales, and deliver an exceptional customer experience. You will oversee daily operations and ensure consistent service across all touchpoints.

You’ll manage visual presentation, stock replenishment, and talent development, while upholding Crocs values. Strong English, retail experience, and flexibility for rotating shifts are essential.