Store Manager: High-Growth Retail Leader & Team Builder

Crocs Footwear (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Crocs Footwear (Malaysia) Sdn Bhd is seeking a Store Manager in Kuala Lumpur to lead a dedicated team of store associates and leaders. You will drive sales, ensure exceptional customer service, and maintain visual standards across the store.

The role offers opportunities to grow with industry-leading partners, develop talent, and collaborate with cross-functional teams while upholding Crocs values. Strong English communication and leadership are essential, with retail experience a must.

Qualifications

• Minimum 5 years of total retail experience; preferably with previous Store Manager experience.
• At least STPM / A Level / Diploma / Advanced Diploma or above preferred.
• Proven leadership abilities with a passion for challenging, empowering, and driving team results.
• Professional working proficiency in English; other languages are a plus.
• Flexible to work on rotational shifts, including nights, weekends and public holidays.
• Ability to operate retail POS systems and basic computer tools (MS Word/Excel/PowerPoint).

Responsibilities

• Lead the store team to achieve sales and service targets.
• Maintain visual presentations and product flow.
• Manage stock replenishment and stock room operations.
• Coach and develop store associates and leaders.
• Uphold Crocs values and asset protection procedures.
• Collaborate across departments and with corporate partners.

Skills

Leadership

Communication

Customer service

Analytical thinking

Team development

Education

STPM / A Level / Diploma

Tools

MS Word

PowerPoint

Excel

POS system

Email

Job description

Crocs Footwear (Malaysia) Sdn Bhd is seeking a Store Manager in Kuala Lumpur to lead a dedicated team of store associates and leaders. You will drive sales, ensure exceptional customer service, and maintain visual standards across the store.

The role offers opportunities to grow with industry-leading partners, develop talent, and collaborate with cross-functional teams while upholding Crocs values. Strong English communication and leadership are essential, with retail experience a must.