Senior Retail Sales Lead — Elevate Customer Experience

Crocs; George Town; On-site; MYR 24,000 - 36,000; Full time

Job summary

Crocs in Penang is looking for a Senior Store Sales Associate to deliver exceptional customer service and support retail operations. Responsibilities include assisting with stock management, engaging customers, and enhancing team performance. Candidates should have at least 3 years of experience and be at least 16 years old.

The ideal candidate will be fluent in English, flexible to work shifts, and proficient in basic computer skills. Join Crocs for a dynamic retail environment where your contributions are valued!

Qualifications

• Must be 16 years or older.
• Minimum 3 years of working experience, preferably in retail.
• Fluent in English; proficiency in other languages is an advantage.

Responsibilities

• Deliver outstanding service to consumers using C.H.A.R.M. service model.
• Support team members in daily retail operations.
• Learn and assist in various departments within the store.

Skills

Customer service

Sales techniques

Team collaboration

Basic computer proficiency

Point of Sale system operation

Education

O Level or above

Job description

Crocs in Penang is looking for a Senior Store Sales Associate to deliver exceptional customer service and support retail operations. Responsibilities include assisting with stock management, engaging customers, and enhancing team performance. Candidates should have at least 3 years of experience and be at least 16 years old.

The ideal candidate will be fluent in English, flexible to work shifts, and proficient in basic computer skills. Join Crocs for a dynamic retail environment where your contributions are valued!