Retail Team Lead: Store Ops & Customer Experience

Crocs, Inc.; Bayan Lepas; On-site; MYR 25,000 - 33,000; Full time

Job summary

Crocs, Inc. in Penang is seeking a store team member to deliver exceptional customer experiences and support daily operations in our retail space. You will assist customers at the point of sale, manage shelf stock and pricing, and help maintain a clean, organized store environment.

You must be 18 years or older with 2-3 years of retail experience and a willingness to work nights, weekends, and holidays. A dynamic, team‑oriented, brand‑driven environment awaits you at Crocs.

Qualifications

• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.

Responsibilities

• Deliver outstanding consumer experiences by applying our service model.
• Assist with daily retail operations including consumer service, POS management, stock room management, replenishment, pricing and markdowns.

Skills

Retail experience

Store leadership experience

Job description

Crocs, Inc. in Penang is seeking a store team member to deliver exceptional customer experiences and support daily operations in our retail space. You will assist customers at the point of sale, manage shelf stock and pricing, and help maintain a clean, organized store environment.

You must be 18 years or older with 2-3 years of retail experience and a willingness to work nights, weekends, and holidays. A dynamic, team‑oriented, brand‑driven environment awaits you at Crocs.