Senior Office Administration Executive

dtcpay; Kuala Lumpur; On-site; MYR 33,480 - 55,800; Full time

Job summary

dtcpay is seeking a Senior Office Executive to manage daily operations in our Kuala Lumpur office. This role involves overseeing office administration, enforcing policies, and supporting the Country Manager.

The ideal candidate will have 2–4 years of experience in office administration, strong organisational skills, and proficiency in Microsoft Office. The position requires excellent communication skills in both English and Mandarin, suitable for interacting with Chinese stakeholders.

Qualifications

• 2–4 years of experience in office administration or executive assistant roles.
• Strong organisational and multitasking skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Good communication skills in English and Mandarin.

Responsibilities

• Oversee day-to-day office operations to maintain a productive work environment.
• Manage office facilities, supplies, equipment, and vendor relationships.
• Assist the Country Manager in general business operations and administrative follow‑ups.

Skills

Office administration

Multitasking

Microsoft Office

Communication skills (English, Mandarin)

Job description

dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.

We are also recognised as one of Singapore’s Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.

We are looking for a Senior Office Executive to ensure the smooth daily operations of our Kuala Lumpur office. This role covers general office administration, enforcement of office policies, and support to the Country Manager in business operations and reporting. The ideal candidate is well‑organised, proactive, and able to manage multiple responsibilities in a fast‑paced environment.

Work Arrangement:

Fully On-site

What You'll Do:

Office Administration & Operations

• Oversee day-to-day office operations to maintain a productive work environment
• Manage office facilities, supplies, equipment, and vendor relationships
• Implement and enforce office policies, procedures, and guidelines
• Coordinate office maintenance, security, and workplace safety requirements
• Handle administrative functions including mail, documentation, scheduling, and office events

Employee & Compliance Management

• Ensure employees adhere to company guidelines, office rules, and operational SOPs
• Serve as the point of contact for staff on office-related matters
• Support onboarding of new employees, including workspace setup and orientation

Support to Country Manager

• Assist the Country Manager in general business operations, administrative follow‑ups, and cross‑department coordination
• Prepare periodic operational reports, business review documents, and performance summaries
• Support in reviewing business performance data and presentations

What We're Looking For:

• 2–4 years of experience in office administration or executive assistant roles
• Strong organisational and multitasking skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good communication skills in English and Mandarin as you will need to communicate with Chinese stakeholders
• Proactive, detail-oriented, and able to work independently
• Experience with AI tools in daily work is a plus