About the role
We are seeking an experienced Operations Executive to join our team at our Kuala Lumpur Sentral office. In this role, you will be the backbone of our administrative and operational functions, ensuring that our office runs smoothly and efficiently. As an Operations Executive, you will play a crucial part in supporting the organisation's strategic objectives by managing day-to-day administrative tasks, coordinating between departments, and maintaining operational excellence. This is a key position that requires someone who can manage multiple priorities, take initiative, and provide reliable support to the entire team.
Key responsibilities
- Manage and coordinate administrative tasks including scheduling, correspondence, document preparation, and filing systems
- Provide comprehensive support to senior staff and department heads, including diary management and meeting coordination
- Maintain accurate records and databases, ensuring all documentation is organised and easily accessible
- Coordinate office operations including supplies ordering, inventory management, and vendor relationships
- Organise and facilitate meetings, conferences, and events, including preparing agendas and taking minutes
- Handle telephone and email communications professionally, directing enquiries to appropriate departments
- Monitor office systems and facilities to ensure they are functioning effectively and raising issues with management when necessary
- Support financial administration tasks such as processing invoices, expense claims, and travel arrangements
- Ensure compliance with company policies and procedures across all operational matters
- Liaise with external stakeholders and service providers to resolve operational issues
What we're looking for
- Proven experience as an Administrative Assistant, Operations Executive or similar administrative role in a professional office environment
- Excellent organisational skills with the ability to manage multiple tasks and priorities effectively
- Strong written and verbal communication skills in English, Chinese with proficiency in Malay being advantageous
- Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook
- Demonstrated ability to work independently and as part of a team, showing initiative and problem-solving capability
- Strong attention to detail with a commitment to accuracy and quality in all work
- Professional demeanour with excellent customer service skills
- Ability to maintain confidentiality and handle sensitive information appropriately
- Familiarity with office management systems and tools
- Knowledge of Malaysian office practices and corporate culture would be beneficial