Senior HR Operations Executive

Doo Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Doo Group is a global financial services group seeking a qualified HR Operations professional to manage employment pass processes, onboarding, and payroll coordination in Malaysia. You will ensure data integrity, respond to employee inquiries, and help streamline HR workflows to support our expanding team.

With 3–6 years of HR operations experience and a degree in HR or business, you will work closely with global teams, maintain HRIS records, and uphold compliance with Malaysian regulations,

Qualifications

• Proficient in English and Mandarin with strong written and verbal communication skills.
• 3–6 years of HR operations or HR administration experience.
• Hands-on experience managing Employment Pass applications, renewals, and cancellations in Malaysia is highly preferred.
• Bachelor's degree or above in Human Resources, Business Administration, or a related field.
• Strong organisational skills, attention to detail, and the ability to manage multiple priorities independently.
• Demonstrates discretion in handling confidential employee information and sensitive HR matters.

Responsibilities

• Manage Employment Pass applications, renewals, and cancellations in Malaysia, ensuring timely processing and compliance with relevant regulations.
• Oversee employee lifecycle administration, including onboarding, employee transfers and changes, and offboarding.
• Maintain accurate employee records, HRIS data, and HR reports to ensure data integrity and proper documentation.
• Administer payroll coordination, employee benefits, and leave management.
• Handle employee inquiries on HR policies, procedures, and employment-related matters, providing timely and effective support.
• Ensure HR operations comply with company policies and applicable Malaysian employment regulations.
• Review and streamline HR processes to improve operational efficiency and service delivery.
• Perform other HR-related duties and ad hoc projects as assigned.

Skills

English and Mandarin proficiency

Education

Bachelor's degree or above in HR/BA or related field

Job description

Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world. Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together!

Looking for a New Challenge? Join Us as We Expand Globally!

As we continue our global business expansion, we’re on the lookout for talented individuals who are motivated to support our strategic goals and initiatives. Join a team that values innovation and growth.

DOO you have what it takes?

Key Responsibilities

• Manage Employment Pass applications, renewals, and cancellations in Malaysia, ensuring timely processing and compliance with relevant regulations.
• Oversee employee lifecycle administration, including onboarding, employee transfers and changes, and offboarding.
• Maintain accurate employee records, HRIS data, and HR reports to ensure data integrity and proper documentation.
• Administer payroll coordination, employee benefits, and leave management.
• Handle employee inquiries on HR policies, procedures, and employment-related matters, providing timely and effective support.
• Ensure HR operations comply with company policies and applicable Malaysian employment regulations.
• Review and streamline HR processes to improve operational efficiency and service delivery.
• Perform other HR-related duties and ad hoc projects as assigned.

Requirements

• Proficient in English and Mandarin, with strong written and verbal communication skills.
• 3–6 years of relevant experience in HR operations or HR administration.
• Hands-on experience managing Employment Pass applications, renewals, and cancellations in Malaysia is highly preferred.
• Bachelor's degree or above in Human Resources, Business Administration, or a related field.
• Strong organisational skills, attention to detail, and the ability to manage multiple priorities independently.
• Demonstrates discretion in handling confidential employee information and sensitive HR matters.