Senior HR Executive

Wong & Sim Dental Surgery; George Town; On-site; MYR 120,000 - 180,000; Full time

Job summary

Wong & Sim Dental Surgery is seeking a senior HR governance role to standardise HR policies, payroll, and compliance across multiple entities in Malaysia. The position involves implementing performance management, benefits benchmarking, and risk audits while coordinating onboarding, offboarding, and HR data integrity.

The role requires oversight of recruitment governance, employee engagement, industrial relations, and confidentiality of HR records across the group in a dynamic, multi-company

Responsibilities

• Standardise HR policies, salary structures, leaves, and benefits across entities.
• Oversee multi-entity payroll and intercompany cost allocations.
• Maintain HRIS and employee data across all entities.
• Implement KPI setting, performance appraisals, and promotions.
• Benchmark compensation, allowances, benefits, and incentives.
• Monitor headcount, vacancies, overtime, and staffing ratios.
• Lead employee engagement, exit interviews, and retention analysis.
• Manage disciplinary cases, grievances, and investigations.
• Handle industrial relations and liaison with authorities when needed.
• Oversee recruitment governance, agencies, costs, and approvals.
• Coordinate onboarding, resignations, clearances, and payroll finalisation.
• Conduct HR risk & compliance audits across companies.
• Manage HR-related vendors and contracts.
• Protect confidentiality and data security of HR records.

Job description

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• Group HR Governance & Standardisation – standardise HR policies, salary structures, leave, benefits, disciplinary procedures, and employment documentation across all companies while allowing for entity-specific requirements.
• Multi-Company Payroll & Cost Allocation – oversee payroll for multiple entities, intercompany payroll allocation, shared manpower costing, reimbursements, and proper charging of employee costs to the respective companies/cost centres.
• HRIS & Employee Data Management – maintain accurate employee master data, payroll systems, attendance, leave records, HR dashboards, and personnel files across all entities.
• Performance Management – implement KPI setting, performance appraisal, probation review, confirmation, promotion, increment, bonus, and performance improvement processes.
• Compensation & Benefits Benchmarking – review salary competitiveness, salary bands, allowances, incentives, bonuses, insurance, medical benefits, and other employee benefits.
• Headcount & Workforce Cost Control – monitor approved headcount, vacancies, manpower costs, overtime, temporary staff, outsourced workers, and departmental staffing ratios.
• Employee Engagement & Retention – conduct engagement initiatives, exit interviews, retention analysis, employee surveys, recognition programmes, and action plans for turnover.
• Disciplinary & Grievance Management – manage misconduct investigations, domestic inquiries where applicable, warning letters, grievances, counselling, and disciplinary documentation.
• Industrial Relations & Labour Matters – manage employee disputes, termination matters, retrenchment/restructuring exercises, and liaison with relevant authorities or external advisors when required.
• Recruitment Governance – manage recruitment agencies, recruitment costs, manpower requisitions, approval workflows, interview standards, reference checks, and recruitment turnaround time.
• Onboarding & Offboarding – ensure consistent onboarding, orientation, confirmation, resignation, clearance, handover, final payroll, and exit procedures.
• HR Risk & Compliance Audits – conduct periodic HR audits across all companies to ensure employment contracts, payroll, attendance, leave, statutory submissions, employee records, and HR practices are compliant.
• Vendor Management – manage HR-related vendors such as payroll providers, insurance brokers, recruitment agencies, training providers, uniform suppliers, hostel providers, and outsourced manpower companies.
• Confidentiality & Data Protection – ensure employee information, payroll data, disciplinary records, and confidential HR documents are appropriately controlled.