Sales & Service Engineer - Valve Solutions & Growth

REV ENERGY SDN. BHD.; Shah Alam; On-site; MYR 67,000 - 123,000; Full time

Job summary

REV ENERGY SDN. BHD. is seeking a dynamic Sales and Service Engineer to identify new business, maintain client relationships, and coordinate Service & Aftermarket operations.

The role blends technical service support with strategic sales, driving growth and ensuring customer satisfaction. Key responsibilities include quoting, coordinating service inquiries, maintaining CRM data, generating sales reports, preparing proposals for valve servicing, and conducting site visits to assess requirements

Qualifications

• Experience in valve industry, mechanical service, or related field.
• Technical understanding of valves, actuators and related equipment.
• Knowledge of ERP or service management software.

Responsibilities

• Assist with quotes, proposals, and service agreements.
• Process incoming service inquiries and coordinate follow-up.
• Maintain CRM for Service & Aftermarket systems and customer records.
• Generate sales reports and support lead generation efforts.
• Prepare and present proposals and quotations for valve servicing and related products.
• Conduct site visits and client meetings to understand requirements and propose solutions.
• Maintain a pipeline of prospective clients and follow up to convert leads into sales.
• Coordinate SRF processing and scheduling with service team.
• Communicate with customers regarding job status, scheduling and post-service feedback.
• Maintain service records, files and compliance documentation.

Skills

Sales

CRM management

Lead generation

Communication

Tools

ERP

CRM software

Job description

REV ENERGY SDN. BHD. is seeking a dynamic Sales and Service Engineer to identify new business, maintain client relationships, and coordinate Service & Aftermarket operations.

The role blends technical service support with strategic sales, driving growth and ensuring customer satisfaction. Key responsibilities include quoting, coordinating service inquiries, maintaining CRM data, generating sales reports, preparing proposals for valve servicing, and conducting site visits to assess requirements