Sales Operations Executive

TabSquare.AI; Kuala Lumpur; Hybrid; MYR 54,000 - 89,000; Full time

Benefits offered by this job

Leadership opportunities

Career growth

Data-driven culture

Collaborative culture

Job summary

TabSquare, part of the Delivery Hero Group, seeks a Sales Operations Executive to support the sales team through data analysis, process optimization, and administrative duties. Ideal candidates are detail-oriented and thrive in a fast-paced environment, with strong analytical capabilities and ownership mindset.

The role reports to Head of BD and offers growth opportunities across sales enablement, CRM, and reporting functions.

Qualifications

• 2–5 years in a sales operations/administrator/data assistant role.
• Proficient in MS Excel or Google Sheets for dashboards and pivot tables.
• Basic knowledge of Google Workspace and CRM platforms (Salesforce; HubSpot preferred).
• Strong data management, data accuracy, and CRM workflow understanding.
• Ability to design dashboards and reports to improve visibility.
• Detail-oriented with strong organizational skills.
• Able to work independently in a fast-paced environment.

Responsibilities

• Sales Enablement: create and maintain product demos for prospects.
• Administrative Support: manage contracts and client data files.
• CRM Management: input inbound leads and maintain records.
• Data Analysis & Reporting: extract and prepare CRM reports.
• Sales Training & Onboarding: train new sales team members.
• Ad-Hoc Support: assist leadership with special projects.

Skills

Excel / Sheets

CRM systems

Data analysis

Dashboard reporting

Attention to detail

Adaptability

Tools

Salesforce

HubSpot

Google Workspace

Job description

Tabsquare is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience - fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

At TabSquare, we believe dining is more than food - it’s about connection, celebration, and community. Our mission is to reimagine the way people dine and restaurants grow.

We empower thousands of restaurants and small-medium businesses across 10+ APAC markets with AI-powered ordering and engagement tools that democratize digital growth and create memorable dining moments for millions of customers. Learn more at www.tabsquare.ai

Job Description

About the Role:

We are seeking a highly motivated Sales Operations Executive to support our dynamic sales team. Reporting to the Head of BD - This role is crucial in driving efficiency through data analysis, process optimization, and administrative support. Ideal for individuals with a strong analytical mindset, attention to detail, and the ability to thrive in a fast-paced environment, this position offers excellent growth opportunities.

Key Responsibilities

• Sales Enablement: Assist in creating and maintaining product demos for prospective clients. Manage a centralized repository of all sales demos for easy access and version control.
• Administrative Support: Manage sales documentation, including contracts, customer data files, and master client sheets. Ensure all sales-related administrative tasks are up-to-date and accurate.
• CRM Management: Populate inbound leads into the CRM system. Ensuring no potential opportunities are missed. Maintain accurate and organized CRM records.
• Data Analysis & Reporting: Extract, analyze, and prepare detailed reports from CRM tools to support management reviews. Monitor key sales metrics to identify trends, gaps, and areas for improvement.
• Sales Training & Onboarding: Assist in onboarding new sales team members by providing training on sales tools, CRM workflows, and internal processes.
• Ad-Hoc Support: Provide operational support to the sales leadership team as needed, contributing to strategic initiatives and special projects.

Qualifications

• 2-5 years in a similar Sales operations / sales administrator / data assistant role
• Analytical Skills: Proficiency in MS Excel or Google Sheets (dashboards, pivot tables, advanced formulas) for effective data analysis and visualization.
• Technical Proficiency: Basic knowledge of Google Workspace (Docs, Slides) and experience with CRM platforms such as Salesforce. Hubspot is ideal.
• CRM & Data Management: Strong understanding of CRM workflows, data management practices, and the ability to ensure data accuracy and consistency.
• Reporting & Dashboard Development: Ability to design innovative dashboards and reports, identifying new ways to improve data visualization and reporting processes.
• Detail-Oriented: Strong organizational skills with a keen eye for detail, ensuring high accuracy in data entry and administrative tasks.
• Adaptability: Ability to work independently in a fast-paced environment, managing multiple tasks and priorities effectively

Why Join TabSquare

• Redefine the Future of Dining - Build AI, fintech, and digital solutions that transform how restaurants operate
• Create Lasting Impact, Fast - We take ownership, move with speed, and focus on what truly matters. See the real-world results of your work quickly and tangibly.
• Grow as a Leader - We raise the bar, develop the best, and provide clear career paths to leadership.
• Work in a Culture of Curiosity & Excellence - We dive deep, challenge assumptions, and use data to solve problems. We value bold ideas, experimentation, and continuous learning.
• Thrive in a Positive, Humble Environment - We bring good vibes through a collaborative, supportive culture where optimism sparks possibility and openness to feedback drives growth.