Sales Operations Executive

Delivery Hero; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

TabSquare, part of the Delivery Hero Group, is seeking a highly motivated Sales Operations Executive to support our dynamic sales team. This role drives efficiency through data analysis, process optimization, and administrative support.

Ideal for individuals with a strong analytical mindset, attention to detail, and the ability to thrive in a fast-paced environment, this position offers excellent growth opportunities.

Qualifications

• Ability to analyze data, identify trends and present insights.
• Experience with CRM workflows and data governance best practices.
• Proficiency in creating dashboards and reports to support management reviews.
• Familiarity with sales enablement, onboarding, and contract documentation processes.
• Strong attention to detail and accuracy in data entry and documentation.

Responsibilities

• Sales Enablement: create and maintain product demos for prospects and centralize access.
• Administrative Support: manage contracts, customer data files, and master client sheets.
• CRM Management: input inbound leads and maintain accurate CRM records.
• Data Analysis & Reporting: extract, analyze, and report on key sales metrics.
• Sales Training & Onboarding: assist in training on tools, workflows, and processes.
• Ad-Hoc Support: assist sales leadership with strategic initiatives and projects.

Skills

Analytical mindset

Attention to detail

Adaptability

Organizational skills

Tools

Pipedrive

Quoter

Airtable

Google Workspace

MS Excel

Google Sheets

Job description

Tabsquare is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
At TabSquare, we believe dining is more than food – it’s about connection, celebration, and community. Our mission is to reimagine the way people dine and restaurants grow.
We empower thousands of restaurants and small-medium businesses across 10+ APAC markets with AI-powered ordering and engagement tools that democratize digital growth and create memorable dining moments for millions of customers.
Learn more at www.tabsquare.ai

About the Role:
We are seeking a highly motivated Sales Operations Executive to support our dynamic sales team. This role is crucial in driving efficiency through data analysis, process optimization, and administrative support.

Ideal for individuals with a strong analytical mindset, attention to detail, and the ability to thrive in a fast-paced environment, this position offers excellent growth opportunities.

Key Responsibilities:

• Sales Enablement: Assist in creating and maintaining product demos for prospective clients. Manage a centralized repository of all sales demos for easy access and version control.
• Administrative Support: Manage sales documentation, including contracts, customer data files, and master client sheets. Ensure all sales‑related administrative tasks are up-to-date and accurate.
• CRM Management: Populate inbound leads into the CRM system. Ensuring no potential opportunities are missed. Maintain accurate and organized CRM records.
• Data Analysis & Reporting: Extract, analyze, and prepare detailed reports from CRM tools to support management reviews. Monitor key sales metrics to identify trends, gaps, and areas for improvement.
• Sales Training & Onboarding: Assist in onboarding new sales team members by providing training on sales tools, CRM workflows, and internal processes.
• Ad-Hoc Support: Provide operational support to the sales leadership team as needed, contributing to strategic initiatives and special projects.

Qualifications

• Analytical Skills: Proficiency in MS Excel or Google Sheets (dashboards, pivot tables, advanced formulas) for effective data analysis and visualization.
• Technical Proficiency: Basic knowledge of Google Workspace (Docs, Slides) and experience with CRM platforms such as Pipedrive, Quoter, Airtable, or similar tools.
• CRM & Data Management: Strong understanding of CRM workflows, data management practices, and the ability to ensure data accuracy and consistency.
• Reporting & Dashboard Development: Ability to design innovative dashboards and reports, identifying new ways to improve data visualization and reporting processes.
• Detail‑Oriented: Strong organizational skills with a keen eye for detail, ensuring high accuracy in data entry and administrative tasks.
• Adaptability: Ability to work independently in a fast‑paced environment, managing multiple tasks and priorities effectively

Additional Information

Why Join TabSquare

Redefine the Future of Dining -Build AI, fintech, and digital solutions that transform how restaurants operate

Create Lasting Impact, Fast -We take ownership, move with speed, and focus on what truly matters. See the real‑world results of your work quickly and tangibly.

Grow as a Leader -We raise the bar, develop the best, and provide clear career paths to leadership.

Work in a Culture of Curiosity & Excellence -We dive deep, challenge assumptions, and use data to solve problems. We value bold ideas, experimentation, and continuous learning.

Thrive in a Positive, Humble Environment -We bring good vibes through a collaborative, supportive culture where optimism sparks possibility and openness to feedback drives growth.