Sales Operations Executive

foodpanda Malaysia Sdn Bhd (Corporate Office); Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Corporate Allowance

Lifestyle Allowance

Job summary

Tabsquare is seeking a Sales Operations Executive in Kuala Lumpur to drive efficiency through data analysis, CRM management, and sales enablement. You will support the sales team with demos, documentation, and onboarding while maintaining accurate client data and dashboards.

Ideal candidates are analytical, detail-oriented, and capable of thriving in a fast-paced environment. This role offers growth opportunities within a leading delivery/AI solutions provider.

Qualifications

• Strong analytical mindset and detail orientation for data-driven decision making.
• Proficiency in MS Excel or Google Sheets for dashboards, pivot tables, and formulas.
• Solid understanding of Google Workspace and CRM workflows.
• Experience with CRM platforms like Pipedrive, Quoter, Airtable or similar.
• Ability to design dashboards and reports to support management reviews.

Responsibilities

• Sales Enablement: Create and maintain product demos for prospective clients; manage a centralized repo.
• Administrative Support: Handle contracts, customer data files, and master client sheets with accuracy.
• CRM Management: Input inbound leads and maintain organized CRM records to prevent missed opportunities.
• Data Analysis & Reporting: Extract and prepare reports from CRM tools; monitor sales metrics for trends and gaps.
• Sales Training & Onboarding: Assist onboarding of new team members with training on tools and processes.
• Ad-Hoc Support: Support sales leadership on strategic initiatives and special projects.

Skills

Analytical mindset

Excel/Sheets

Google Workspace

CRM knowledge

Data analysis

Reporting dashboards

Attention to detail

Adaptability

Onboarding support

Tools

Pipedrive

Quoter

Airtable

Job description

About the Role:
We are seeking a highly motivated Sales Operations Executive to support our dynamic sales team. This role is crucial in driving efficiency through data analysis, process optimization, and administrative support.

Ideal for individuals with a strong analytical mindset, attention to detail, and the ability to thrive in a fast-paced environment, this position offers excellent growth opportunities.

Key Responsibilities:

• Sales Enablement: Assist in creating and maintaining product demos for prospective clients. Manage a centralized repository of all sales demos for easy access and version control.


• Administrative Support: Manage sales documentation, including contracts, customer data files, and master client sheets. Ensure all sales-related administrative tasks are up-to-date and accurate.


• CRM Management: Populate inbound leads into the CRM system. Ensuring no potential opportunities are missed. Maintain accurate and organized CRM records.


• Data Analysis & Reporting: Extract, analyze, and prepare detailed reports from CRM tools to support management reviews. Monitor key sales metrics to identify trends, gaps, and areas for improvement.


• Sales Training & Onboarding: Assist in onboarding new sales team members by providing training on sales tools, CRM workflows, and internal processes.


• Ad-Hoc Support: Provide operational support to the sales leadership team as needed, contributing to strategic initiatives and special projects.

What you need to be successful

• Analytical Skills: Proficiency in MS Excel or Google Sheets (dashboards, pivot tables, advanced formulas) for effective data analysis and visualization.


• Technical Proficiency: Basic knowledge of Google Workspace (Docs, Slides) and experience with CRM platforms such as Pipedrive, Quoter, Airtable, or similar tools.


• CRM & Data Management: Strong understanding of CRM workflows, data management practices, and the ability to ensure data accuracy and consistency.


• Reporting & Dashboard Development: Ability to design innovative dashboards and reports, identifying new ways to improve data visualization and reporting processes.


• Detail-Oriented: Strong organizational skills with a keen eye for detail, ensuring high accuracy in data entry and administrative tasks.


• Adaptability: Ability to work independently in a fast-paced environment, managing multiple tasks and priorities effectively

Who we are

Tabsquare is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

At TabSquare, we believe dining is more than food – it’s about connection, celebration, and community. Our mission is to reimagine the way people dine and restaurants grow.

We empower thousands of restaurants and small-medium businesses across 10+ APAC markets with AI-powered ordering and engagement tools that democratize digital growth and create memorable dining moments for millions of customers.

Learn more at www.tabsquare.ai

What's in it for you

Why Join TabSquare

Redefine the Future of Dining -Build AI, fintech, and digital solutions that transform how restaurants operate

Create Lasting Impact, Fast -We take ownership, move with speed, and focus on what truly matters. See the real-world results of your work quickly and tangibly.

Grow as a Leader -We raise the bar, develop the best, and provide clear career paths to leadership.

Work in a Culture of Curiosity & Excellence -We dive deep, challenge assumptions, and use data to solve problems. We value bold ideas, experimentation, and continuous learning.

Thrive in a Positive, Humble Environment -We bring good vibes through a collaborative, supportive culture where optimism sparks possibility and openness to feedback drives growth.

Perks and benefits

• Medical


• Dental


• Corporate Allowance


• Lifestyle Allowance