Sale Assistant

KINGFA SCI. & TECH. (Malaysia) , LTD.; Butterworth; On-site; MYR 30,000 - 54,000; Full time

Job summary

Kingfa Sci & Tech (Malaysia) Sdn Bhd, based in Penang, is hiring a Business Assistant to support administrative and customer-service functions within the department. The role involves order processing, invoicing, records maintenance, and liaison with clients to ensure service excellence.

Ideal candidates bring 1–2 years in delivery administration or customer service, strong organizational skills, and fluency in Chinese (mandatory) with good English.

Qualifications

• At least 1-2 years of experience in a Delivery administration or customer service role.
• Fresher are welcome.
• Strong organizational and time management skills.
• Excellent verbal and written communication in Chinese and English.
• Fluent in Chinese is a MUST.

Responsibilities

• Providing administrative support, including order processing, invoicing, and customer record maintenance.
• Handling customer inquiries and liaising with clients to ensure a high level of customer service.
• Preparing reports, updating databases, and assisting with other ad-hoc administrative tasks.
• Coordinating with the logistics team to ensure timely delivery of products to customers.
• Support day to day operations of the Department.
• Performing other duties as assigned by the Head of Department.
• Administration duties such as general filing, logistics documentations & shipments arrangement with local forwarders.

Skills

Organizational skills

Time management

Bilingual English/Chinese

Customer service

Delivery administration

Team player

Tools

Microsoft Office Suite

Excel

PowerPoint

Job description

About the role

We are seeking an enthusiastic and detail-oriented Business Asistant to join our growing team at Kingfa Sci & Tech (Malaysia) Sdn Bhd. This full-time role is based Penang. will provide crucial administrative and support to our department.

What you'll be doing

Providing administrative support , including order processing, invoicing, and customer record maintenance

Handling customer inquiries and liaising with clients to ensure a high level of customer service

Preparing reports, updating databases, and assisting with other ad-hoc administrative tasks

Coordinating with the logistics team to ensure timely delivery of products to customers

Support day to day operations of the Department

Performing other duties as assigned by the Head of Department

Administration duties such as general filing, logistics documentations & shipments arrangement with local forwarders

What we're looking for

At least 1-2 years of experience in a Delivery administration or customer service role

Fresher are welcome

Strong organizational and time management skills with the ability to prioritize tasks effectively

Excellent verbal and written communication skills in both Chinese and English

Fluent in Chinese is a MUST

Proficient in using Microsoft Office suite, particularly Excel and PowerPoint

A team player with a positive attitude and a willingness to learn

Familiarity with the client & administration industry would be an advantage

What we offer

Competitive salary and performance-based bonuses

Opportunities for career development and advancement

A collaborative and supportive work environment

About us

Kingfa Sci & Tech (Malaysia) Sdn Bhd is a leading manufacturer and distributor of high-quality engineering plastics and composite materials. With a strong presence in the Malaysian market, we are committed to providing innovative solutions to our clients across a wide range of industries. Our company culture is built on a foundation of teamwork, integrity, and a relentless pursuit of excellence.

If you are ready to take on a rewarding role and be a part of our dynamic team.