Penang-based Bilingual Delivery Admin & Customer Support

KINGFA SCI. & TECH. (Malaysia) , LTD.; Butterworth; Presencial; MYR 30.000 - 54.000; Jornada completa

Descripción de la vacante

Kingfa Sci & Tech (Malaysia) Sdn Bhd, based in Penang, is hiring a Business Assistant to support administrative and customer-service functions within the department. The role involves order processing, invoicing, records maintenance, and liaison with clients to ensure service excellence.

Ideal candidates bring 1–2 years in delivery administration or customer service, strong organizational skills, and fluency in Chinese (mandatory) with good English.

Formación

• At least 1-2 years of experience in a Delivery administration or customer service role.
• Fresher are welcome.
• Strong organizational and time management skills.
• Excellent verbal and written communication in Chinese and English.
• Fluent in Chinese is a MUST.

Responsabilidades

• Providing administrative support, including order processing, invoicing, and customer record maintenance.
• Handling customer inquiries and liaising with clients to ensure a high level of customer service.
• Preparing reports, updating databases, and assisting with other ad-hoc administrative tasks.
• Coordinating with the logistics team to ensure timely delivery of products to customers.
• Support day to day operations of the Department.
• Performing other duties as assigned by the Head of Department.
• Administration duties such as general filing, logistics documentations & shipments arrangement with local forwarders.

Conocimientos

Organizational skills

Time management

Bilingual English/Chinese

Customer service

Delivery administration

Team player

Herramientas

Microsoft Office Suite

Excel

PowerPoint

Descripción del empleo

Kingfa Sci & Tech (Malaysia) Sdn Bhd, based in Penang, is hiring a Business Assistant to support administrative and customer-service functions within the department. The role involves order processing, invoicing, records maintenance, and liaison with clients to ensure service excellence.

Ideal candidates bring 1–2 years in delivery administration or customer service, strong organizational skills, and fluency in Chinese (mandatory) with good English.