Sales Administration Assistant

Sansico Industries SDN BHD Co.; Shah Alam; On-site; MYR 22,000 - 31,000; Full time

Job summary

Sansico Industries SDN BHD Co. is seeking a proactive Sales Assistant in Shah Alam to process orders, issue invoices and coordinate delivery. You will support customers via calls, emails and messaging while maintaining stock levels and coordinating with internal teams.

The role requires strong Excel skills, attention to detail, and the ability to multitask in a fast-paced environment; English and Malay fluency are essential, with Mandarin/Cantonese as a bonus.

Qualifications

• Experience in sales support, following up orders through delivery and invoicing.
• Proficient in Microsoft Excel; knowledge of Auto-count is a plus.
• Strong time management and ability to multitask.
• Excellent written and verbal English and Malay.
• Additional Mandarin or Cantonese is advantageous.

Responsibilities

• Receive and process sales orders via fax, email or other medium, including changes to quantity or delivery time.
• Check order accuracy and issue invoices on time per customer requirements.
• Arrange and liaise with related departments; prepare Delivery Orders and transport for delivery.
• Maintain and compile sales records weekly, including debit/credit notes and statements.
• Maintain daily stock status and data entry of incoming/outgoing goods.
• Provide customer service by handling calls, WhatsApp, emails and other communication daily.
• Perform general office/admin tasks including front desk, filing, and correspondence.
• Assist year-end stock count for raw materials and products.
• Assist in other general administrative duties as assigned.

Skills

Sales support

Customer service

MS Excel

Time management

Multitasking

English & Malay

Mandarin/Cantonese (bonus)

Tools

Auto-count

Job description

Receive and process sales orders via fax, email or other medium which includes managing the sales order with the customers for changes on quantity or delivery time etc, if any.

Checking the accuracy of orders and issuing invoices on time as per requirement by customers and e-invoicing.

Arrange and liaise with related departments and prepare Delivery Orders and transport for delivery of goods to customer.

Maintaining and compiling the sales records on a weekly basis. Including any debit note or credit notes issued. And promptly send copies of said documents (and statement of accounts) to customers.

To maintain and update daily stock status, data entry of incoming and outgoing of goods

To provide customer service support by handling incoming calls, whatsapp, emails and any other forms of communication on a daily basis. Both to internal or external parties.

To perform office and administrative tasks including handling front office, filing and retrieving documents, photocopying, incoming and outgoing letters / couriers, etc

To assist year end stock count for raw material, finishes products and semi finished products.

Assist in any other general administrative duties assigned from time to time

REQUIREMENTS

Proven sales assistant experience particularly in managing and doing follow-up on sales made by the sales staff or customers, until it is complete with order delivered and invoices sent to customer.

Knowledge and Experience in microsoft office Excel and Auto-count will be an added advantage

Excellent time management skills and ability to do multitasking.

Attention to detail and problem solving skills.

Excellent written and verbal communication skills in English and Malay.

Able to communicate in Mandarin or Cantonese will be an added advantage.

Hirer responsiveness Salary match Number of applicants

Manufacturing, Transport & Logistics 11-50 employees

We are a leading manufacturer in the supply of HDPE pipes, HDPE fittings, Nylon 6 fittings and Top Access Floor Trap system. We are are committed to providing innovative, quality products and services throughout all of our product offerings. Our products are widely used in many development projects throughout Malaysia, Indonesia, Thailand, Singapore, Vietnam & Myanmar.

We are constantly growing thanks to our team effort in providing great service. Whilst at the same time we are always innovating and pushing ourselves to provide quality products to the market.

We are a leading manufacturer in the supply of HDPE pipes, HDPE fittings, Nylon 6 fittings and Top Access Floor Trap system. We are are committed to providing innovative, quality products and services throughout all of our product offerings. Our products are widely used in many development projects throughout Malaysia, Indonesia, Thailand, Singapore, Vietnam & Myanmar.

We are constantly growing thanks to our team effort in providing great service. Whilst at the same time we are always innovating and pushing ourselves to provide quality products to the market.