Retail Sales Associate – Elevate Customer Experience & POS

Crocs, Inc.; Petaling Jaya; On-site; MYR 22,000 - 33,000; Full time

Job summary

Crocs, Inc. in Petaling Jaya seeks a energetic retail associate to deliver exceptional customer service and support daily store operations. You will assist customers, manage stock, and help maintain visual presentation on the floor.

Ideal candidates are at least 18, with 1–2 years in retail, fluent in English and able to work rotating shifts including weekends and holidays. Basic computer skills and POS experience are a plus.

Qualifications

• Minimum 18 years old.
• SPM or O Level or equivalent required.
• 1–2 years retail experience preferred.
• Fluent in English; additional languages a plus.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Deliver outstanding service to Crocs customers using the store model.
• Assist in daily store operations including stock, pricing, and POS.
• Support merchandising, visual presentation, and stockroom management.
• Ensure cleanliness and compliance with store policies.

Skills

Customer service

Teamwork

Flexible shifts

Fluent in English

POS operations

Education

SPM/O Level

Tools

POS system

Microsoft Word

Excel

Email

Job description

Crocs, Inc. in Petaling Jaya seeks a energetic retail associate to deliver exceptional customer service and support daily store operations. You will assist customers, manage stock, and help maintain visual presentation on the floor.

Ideal candidates are at least 18, with 1–2 years in retail, fluent in English and able to work rotating shifts including weekends and holidays. Basic computer skills and POS experience are a plus.