Retail Sales Associate — Customer-Focused, Shifts

QL Maxincome Sdn Bhd (FamilyMart); Selangor; Presencial; MYR 20.000 - 31.000; Jornada completa

Descripción de la vacante

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Retail Sales Assistant to join our team across multiple store locations in Selangor. The role focuses on delivering outstanding customer service, handling transactions, and maintaining store standards, with opportunities to grow within the FamilyMart brand.

Ideal candidates will have a basic qualification (SPM or equivalent) and good communication in Bahasa Malaysia and English, with 1–2 years in retail or customer service

Formación

• Minimum SPM qualification or relevant retail working experience.
• Able to communicate effectively in Bahasa Malaysia and English.
• Preferably 1-2 years of working experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to be based at retail locations and transfer to other locations when needed.
• Able to work on a shift basis, including weekends and public holidays.

Responsabilidades

• Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
• Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
• Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Conocimientos

Retail sales

Customer service

Communication

Bahasa Malaysia

English

Educación

SPM

Descripción del empleo

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Retail Sales Assistant to join our team across multiple store locations in Selangor. The role focuses on delivering outstanding customer service, handling transactions, and maintaining store standards, with opportunities to grow within the FamilyMart brand.

Ideal candidates will have a basic qualification (SPM or equivalent) and good communication in Bahasa Malaysia and English, with 1–2 years in retail or customer service