Retail Sales & Customer Experience Associate (Shift Work)

QL Maxincome Sdn Bhd (FamilyMart); Kajang , Bandar Baru Bangi, Seri Kembangan; Sur place; MYR 20 000 - 27 000; Plein temps

Résumé du poste

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is hiring a Retail Sales Assistant to join our local stores. You will deliver exceptional customer service, promote products, and manage smooth point-of-sale operations across shifts, including weekends and public holidays.

Based at retail locations in Selangor, you will help with food orders, stock replenishment, and store cleanliness while adhering to SOPs. We value a positive attitude and team spirit as part of our Family.

Qualifications

• Minimum SPM qualification or relevant retail working experience.
• Able to communicate effectively in Bahasa Malaysia and English.
• Preferably 1-2 years of working experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.

Responsabilités

• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure preparation and disposal complies with food handling SOPs.
• Operate the cash register accurately for cash and credit card transactions.
• Maintain store cleanliness, safety, and housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Connaissances

Customer service

Communication

Bahasa Malaysia & English

Formation

SPM or equivalent

Outils

POS system

Description du poste

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is hiring a Retail Sales Assistant to join our local stores. You will deliver exceptional customer service, promote products, and manage smooth point-of-sale operations across shifts, including weekends and public holidays.

Based at retail locations in Selangor, you will help with food orders, stock replenishment, and store cleanliness while adhering to SOPs. We value a positive attitude and team spirit as part of our Family.